Cloud Delivery Manager

• Jun 2022 - Present

Network Systems Engineer II

• Jan 2018 - Jun 2022

Currently technical lead in Cox Communications migration project encompassing multiple regions in USA with approximately totaling 1M+ in revenue.Trusted single point of contact (POC) right from planning phase to deployment of project.Lead the engineering part of projects that encompasses multiple phases and collaborations with cross functional teams to see project through deployment.Overlook critical Core Network migration of provisioning circuits in core MPLS networks using E-pipes and VPLS circuits on Alcatel Lucent 7750 routers.Using hybrid methodology completed a network consolidation project for CenturyLink (Lumen) based on network reports affecting Broadband and VoIP subscribers throughout the network. Fulfilled a harvest project for CenturyLink (Lumen) by analyzing reports and re-structuring of field and CO products through multiple regions.Responsible for customer kick-offs, site survey analysis, conduct operations built on a comprehensive process and Scope of Work. Co-ordinate efforts across senior management and engineering teams cross functionally to support network deployments, supported by charts, dashboards and reports in PSA tools like Salesforce.Overlook varied tasks in the process like Installation Specifications (Specs), Bill of Materials (BOM), device configurations, turn up & test of services and address roadblocks.Manage field engineers and running weekly report for scheduled/completed turn-up and testing of remote elements, while fielding internal and customer queries.Provisioned links connecting core and access networks involving configuration on Cisco 7609 and Ciena 3960/5150/5305 devices to support new installations. Show less

Network Design Engineer

• Nov 2015 - Dec 2017

Led a large-scale CenturyLink (Lumen) Technical Project in multiple states govt. funded $100M budget CAF-II project.Designed, engineered, and deployed Broadband Internet and voice services – overlooking a team of 5+ engineers.Collaborated with cross functional teams to meet deadlines in all technical and non-technical phases of the project.Led Windstream project to migrate its network from ATM to Ethernet architecture over existing or new dark fibers.Excel reports to reflect project status, fall outs, pending tasks and completions for multiple projects.Managed field-tech scheduling and generated weekly reports during testing of remote elements.Deployed uplink redundancy and stack-wise devices in Central Offices to the Core network. Show less

Associate Systems Engineer & Systems Engineer

• Jun 2013 - Oct 2015

Independently troubleshoot and resolve post-sales customer issues involving very high subscriber impact.Create Lab setups and replicate critical field issues to find and verify functionality and provide feedback to leadership teams.Resolve customer technical product issues and address requests relating to network builds and re-configuration for Ethernet, GPON and VDSL product lines.Configuring fiber access FTTN and FTTP for Data, Voice and Video. Work on GPON Optical Network Terminals (ONT) and Active Ethernet ONTs to support Mobile Backhaul, Broadband data and IPTV. Show less

Services Engineering Intern

• Aug 2012 - May 2013

Part of the Core Infrastructure team where daily responsibilities included Datacom devices’ health check and generating reports to analyze logs. Installed, configured and manually upgraded devices used in the Data Center and create organized inventories for NOC. Developed understanding of security systems and cryptography by collaborating daily with the Hosting Operations Department. Part of the Core Infrastructure team where daily responsibilities included Datacom devices’ health check and generating reports to analyze logs. Installed, configured and manually upgraded devices used in the Data Center and create organized inventories for NOC. Developed understanding of security systems and cryptography by collaborating daily with the Hosting Operations Department.