Americo Fernandes

Assistente Administrativo Comercial/ Recepcionista at Hotel Santa Maria
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Contact Information
us****@****om
(386) 825-5501
Location
Cape Verde, CV
Languages
  • English Professional working proficiency
  • French Full professional proficiency
  • Portuguese Native or bilingual proficiency
  • spanish Elementary proficiency
  • Crioule and pidgins, based on portuguese Native or bilingual proficiency

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Bio

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Credentials

  • english touristic certificate
    IEFP
    May, 2015
    - Oct, 2024
  • Coculi High School
    High school
    Aug, 2011
    - Oct, 2024

Experience

    • Mexico
    • Hospitality
    • Assistente Administrativo Comercial/ Recepcionista
      • May 2023 - Present
    • Belgium
    • Media Production
    • 1 - 100 Employee
    • Touristic Guide
      • Mar 2012 - Present

      # Guide tourists to attractive places; # Explain the geographical and cultural places and traditions; # Guide tourists to attractive places; # Explain the geographical and cultural places and traditions;

    • Brazil
    • Restaurants
    • Recepcionista Front Office
      • Jul 2022 - Apr 2023
    • Supermarket cashier
      • Apr 2021 - Nov 2021
    • Hotel Recepcionist
      • Jan 2020 - Apr 2020

      # Guide Check-in/check out to hotel guest; # Public front office skills; # Create and manage bookings; # Conduct Hotel Night auditor; # Achieve 20% of improvement in public attendance; # Apply personal hotel skills and team goals to perform Overlooking; # Create and manage bookings; # Conduct Hotel Night auditor process; # Guide Check-in/check out to hotel guest; # Public front office skills; # Create and manage bookings; # Conduct Hotel Night auditor; # Achieve 20% of improvement in public attendance; # Apply personal hotel skills and team goals to perform Overlooking; # Create and manage bookings; # Conduct Hotel Night auditor process;

    • Portugal
    • Hospitality
    • 1 - 100 Employee
    • hotel receptionist
      • Dec 2018 - Jan 2020

      # Guide Check-in/check out to hotel guest; # Public front office skills; # Create and manage bookings; # Conduct Hotel Night auditor; # Achieve 20% of improvement in public attendance; # Apply personal hotel skills and team goals to perform Overlooking; # Create and manage bookings; # Conduct Hotel Night auditor process; # Guide Check-in/check out to hotel guest; # Public front office skills; # Create and manage bookings; # Conduct Hotel Night auditor; # Achieve 20% of improvement in public attendance; # Apply personal hotel skills and team goals to perform Overlooking; # Create and manage bookings; # Conduct Hotel Night auditor process;

    • Missionary
      • 2016 - Nov 2018

      For two years I served as a volunteer in Brazil in the state of District Federal in Brasília, where I participated in weekly Service Projects for the local community and taught Christian principles through street, door to door and social media contacts. I had responsibilities for groups of volunteers at the local and regional levels. As the group leader, I was in charge of the work and results of 30 volunteers. Organized and directed weekly training and coordination meetings. Through this experience, I developed training and organization skills. I learned to manage time and relationships effectively. I also learned to set goals and define short, medium and long term steps to achieve them. I work to encourage people to meet, and help them to live a life full of glorious Divine blessings; Show less

    • Security and Investigations
    • Security
      • Sep 2015 - Sep 2016

      # Keep and provide Hotel swimming pool save; # Solve security problems with guests; # Keep and provide Hotel swimming pool save; # Solve security problems with guests;

    • hotel receptionist
      • Jan 2013 - Nov 2013

      # Guide Hotels Check-in/check; # Attend hotel guests at the front office; # Guide Hotels Check-in/check; # Attend hotel guests at the front office;

    • Militar - communication soldier
      • Sep 2011 - 2012

      # Exercise and follow military standards; # Develop self-discipline; # Learn and manage many kinds of arms; # Exercise and follow military standards; # Develop self-discipline; # Learn and manage many kinds of arms;

Education

  • Brigham Young University
    TESOL, Ensino de Inglês como Segundo Idioma
    2020 - 2022
  • BYU-Pathway Worldwide
    High School Diplom, professional skills
    2019 - 2021
  • IEFP- Institut for employment and professional course
    touristic English, tourism
    2014 - 2015
  • Coculi High school
    high school certificate, linguistic
    2002 - 2011
  • Brigham Young University
    TEFL, TEFL
    2020 -

Community

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