Experience

WaBa Grill Franchise Corp.

• Food and Beverage Services
• 100 - 200 Employee

• Assistant Manager

  • Sep 2016 - Present

  Provide good customer service to customers. Keep work area clean and presentable. Make sure assigned register is accurate with the end of day total. Provide good customer service to customers. Keep work area clean and presentable. Make sure assigned register is accurate with the end of day total.



Xerox-image source

• service specialist

  • May 2013 - Aug 2016

  Responded by phone or via-email to customer inquiries. Described product to customers and accurately explained details and care of merchandise. Communicated with vendors regarding backorder availability, future inventory and special orders. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Learned, referenced and applied product knowledge information. Kept track/record of Replenished supplies. Fulfilled Daily UPS shipments and Created Purchase Orders. Answered an average of [80+] calls per day by addressing customer inquiries, solving problems and providing new product information. Show less



Ross dist.center

• Inventory Control/ Quality Assurance Clerk

  • Nov 2009 - May 2013

  Loaded and unloaded pieces into boxes for shipment. Moved freight, stock and other materials to and from storage and production areas and loading docks. Verified computations against physical count of stock. Picked up incoming stock and delivered materials to designated locations. Operated forklifts and other heavy machinery safely. Unloaded cargo from truck with hand trucks and pallet jacks. Stacked and stored pallets at the end of the shift to keep warehouse clean and organized. Operated PC and RF-based computer systems with a high level of accuracy. Attached identifying tags to containers. Trained new staff employees in department. Show less