Amer Jarrah
System Administrator at Verily Life Sciences- Claim this Profile
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Topline Score
Bio
Ryan North
Amer is one of the most likeable people I've ever had the privilege to work with, this guy gets along with everyone and knows how to turn on the juice when it comes to getting things done. Always went above and beyond the role even got into some alternate projects that actualized into huge company initiatives. I just can't say enough about this guy, I wish I still worked with him.
Sean Hogoboom
I miss working on a team with Amer. Personally he's smart, funny, and makes the workplace enjoyable. Professionally he communicates clearly and effectively with users of all technical experience. He's an intelligent IT engineer able to quickly make sense of complicated IT infrastructure setups and propose informed solutions to problems at all levels.
Ryan North
Amer is one of the most likeable people I've ever had the privilege to work with, this guy gets along with everyone and knows how to turn on the juice when it comes to getting things done. Always went above and beyond the role even got into some alternate projects that actualized into huge company initiatives. I just can't say enough about this guy, I wish I still worked with him.
Sean Hogoboom
I miss working on a team with Amer. Personally he's smart, funny, and makes the workplace enjoyable. Professionally he communicates clearly and effectively with users of all technical experience. He's an intelligent IT engineer able to quickly make sense of complicated IT infrastructure setups and propose informed solutions to problems at all levels.
Ryan North
Amer is one of the most likeable people I've ever had the privilege to work with, this guy gets along with everyone and knows how to turn on the juice when it comes to getting things done. Always went above and beyond the role even got into some alternate projects that actualized into huge company initiatives. I just can't say enough about this guy, I wish I still worked with him.
Sean Hogoboom
I miss working on a team with Amer. Personally he's smart, funny, and makes the workplace enjoyable. Professionally he communicates clearly and effectively with users of all technical experience. He's an intelligent IT engineer able to quickly make sense of complicated IT infrastructure setups and propose informed solutions to problems at all levels.
Ryan North
Amer is one of the most likeable people I've ever had the privilege to work with, this guy gets along with everyone and knows how to turn on the juice when it comes to getting things done. Always went above and beyond the role even got into some alternate projects that actualized into huge company initiatives. I just can't say enough about this guy, I wish I still worked with him.
Sean Hogoboom
I miss working on a team with Amer. Personally he's smart, funny, and makes the workplace enjoyable. Professionally he communicates clearly and effectively with users of all technical experience. He's an intelligent IT engineer able to quickly make sense of complicated IT infrastructure setups and propose informed solutions to problems at all levels.
Credentials
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CompTIA A+
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Experience
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Verily
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United States
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Hospitals and Health Care
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700 & Above Employee
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System Administrator
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Sep 2019 - Present
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Corporate Operations Engineer
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Jun 2019 - Sep 2019
TO BE EDITED:Configured and deployed PXE WDS serverEstablished images with MDTManaged Puppet deployment, server and hostsManaged company wide Active Directory serverResponsible for production-dependant sensors to monitor environmental variablesManaged mission critical alerting system for production science teamManaged VMWare vCenter cluster environment
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OpenText
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Canada
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Software Development
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700 & Above Employee
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West coast IT Lead
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Nov 2018 - Jun 2019
As the team lead I managed the Brazilian and US west coast IT team members and assets from the United States headquarters and asset hub. Responsibilities included: -Managed up to 7 people internationally and across time zones Pulled reports on ticket volume and csat results -Managed all deployed assets in the US west coast region Lead project to deploy asset refresh to replace all older hosts -Primary contact for executive support Managed an elite team of 3 engineers to provide instant white-glove service Show less
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Amazon Lab126
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United States
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Computers and Electronics Manufacturing
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700 & Above Employee
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IT Engineer level 4
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Oct 2017 - Nov 2018
As a level 4 IT Engineer responsibilities range from infrastructure deployments and maintenance to executive support. -During my career path to management, I took part in a group to improve engagement and morale. I helped engineer and implement solutions to improve daily life for employees globally! -Helped launch a new building with responsibilities ranging from designing the IT department, ordering equipment for all departments, and deploying basic and advanced infrastructure. • Created and maintaining a network share that is used by employees across the globe that provides support numerous fixes and software installations • Provided leadership and guidance as a lead over the team to help with daily IT responsibilities and responsible for their training • Support employees through a walk-up structure, online chats, and through a ticketing system • Support Audio and Video requests in conference rooms and events • Maintained support for numerous email systems. This included Microsoft Exchange, Majordomo, and Distribution Lists • Provided mobile phone support • Continued to provide support for Amazon.com digital services through email • Managed accounts and other systems through Active Directory Show less
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Soonr
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United States
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Software Development
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1 - 100 Employee
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Product Support Tier 2
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Oct 2014 - Sep 2017
As technical support lead I provide services ranging from product training to filing bugs to the engineers for unexpected behavior. In this position account management and delegation are pivotal in making sure things got done in time, in the right order. Intimate knowledge of all internal tools and databases was necessary for technical diagnostics and issue resolution. Recently acquired by Autotask, I've been a key part of training and integration into the new environment. Helping everyone with everything from IT to technical product support and account management. Show less
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BandB Computer Services
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Fairfield Ca
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Sole Proprietor/Owner
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Jan 2008 - Jan 2016
Management of up to 5 people -Scheduling -Deployments -Special projects Hardware configuration Training expert Project Management Customer service Small business liaison Appraisal specialist Asset management Network specialist Preventive maintenance IT service hosting Macintosh & Windows expertise -Diagnostics, repair, and reinstallation Hardware expert Diagnostics Intimate knowledge of: -Testing procedures -Power circuits -Circuit boards Repair -Soldering -Replacing internal components -Stress testing -Cosmetic refurbishing Show less
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Google
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United States
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Software Development
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700 & Above Employee
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Subject Matter Expert For Google Drive and Team Lead
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Mar 2013 - Oct 2014
-Expert Customer Support Representative -Remote Investigative Diagnostics -Google Drive SME Trained Product Support: Drive Wallet Play Gmail Intimate Knowledge of Internal Tools: Cases PyICS IDology OPs Console Google Admin Salesforce -Expert Customer Support Representative -Remote Investigative Diagnostics -Google Drive SME Trained Product Support: Drive Wallet Play Gmail Intimate Knowledge of Internal Tools: Cases PyICS IDology OPs Console Google Admin Salesforce
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Community
