Experience

Global Market Index Limited (GMI UK)

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Account Manager

  • Nov 2022 - Present



Media Prima Berhad

• Malaysia
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Operation Assistant

  • Jun 2021 - Present

  -Assisting the Manager with operational issues -Scheduling meetings and team building sessions as required -Promptly answer the questions of staff -Provide excellent customer service and maintain relationships with vendors -Prepare and file forms and other documents -Analyze all operations and forward suggestions for improvement to the Manager -Assist with recruitment and onboarding processes -Acting as second-in-command to the Manager and taking care of all duties in their absence Show less



UGM | University of Geomatika Malaysia

• Malaysia
• Education Administration Programs
• 1 - 100 Employee

• Digital marketing officer

  • Jun 2020 - May 2021

  -Maintaining our social media presence across all digital channels -Measuring and reporting on the performance of all digital marketing campaigns -Brainstorm new and creative growth strategies -Identify trends and insights, and optimize spend and performance based on the insights -Brainstorm new and creative growth strategies -Plan, execute, and measure experiments and conversion tests -Maintaining our social media presence across all digital channels -Measuring and reporting on the performance of all digital marketing campaigns -Brainstorm new and creative growth strategies -Identify trends and insights, and optimize spend and performance based on the insights -Brainstorm new and creative growth strategies -Plan, execute, and measure experiments and conversion tests



Neo Urban Consolidated Sdn Bhd

• Ampang, Kuala Lumpur

• Customer Service Officer

  • Apr 2019 - Jul 2019

  - Activate drivers account - Solving issues related to the drivers and riders - Manage staff's weekly meeting schedule via Google Calendar - Manage staff's payroll - Keeping staff's records - Activate drivers account - Solving issues related to the drivers and riders - Manage staff's weekly meeting schedule via Google Calendar - Manage staff's payroll - Keeping staff's records



AEON CO. (M) BHD.

• Malaysia
• Retail
• 700 & Above Employee

• Customer Service Assistant (Part Time)

  • Mar 2018 - Jul 2019

  - Open customers account by recording account information - Maintain customer's record by updating account information - Solving issues regarding customer's complaint - Activate selling voucher - Released voucher redeemed by customer - Customer services ad-hoc task (paging for related problem) - Open customers account by recording account information - Maintain customer's record by updating account information - Solving issues regarding customer's complaint - Activate selling voucher - Released voucher redeemed by customer - Customer services ad-hoc task (paging for related problem)



Salphy Pharmacy

• Malaysia
• Medical Practices

• Sales Attendant

  • Jan 2018 - Apr 2019

  -To assist the Pharmacist in his/her duties using the equipment provided. ¨ To consult with other Health Centre staff as directed by the Pharmacist. ¨ To check off and put away orders. ¨ To undertake regular control and reordering of stock. ¨ To keep shelves filled up with optimum amounts of stock as necessary. ¨ To keep items, in constant demand, packed and ready for labelling. ¨ To check delivery notes, invoices and records. ¨ To handle cash/cards in an appropriate manner. ¨ To take in and give out prescriptions. ¨ To assist with over the counter sales. ¨ To deal with enquiries from customers both over the counter and over the telephone. Show less



Primeworks Studios Sdn. Bhd.

• Malaysia
• Broadcast Media Production and Distribution
• 100 - 200 Employee

• Administrative Assistant / Secretary

  • Oct 2018 - Jan 2019

  - In and out documents record keeping - Updating clients database - Manage CEO's activities scheduling - Documents submission to respective departments - Jotted down meeting issues - Preparing minutes of meeting - In and out documents record keeping - Updating clients database - Manage CEO's activities scheduling - Documents submission to respective departments - Jotted down meeting issues - Preparing minutes of meeting