Experience

Southwest Detroit Immigrant and Refugee Center

• United States
• Legal Services
• 1 - 100 Employee

• Operations & Community Manager

  • Apr 2022 - Present

  -Project and workload manager to ensure team meets goals and provides excellent service to our clients -Implemented the use of the CRM system, and developed operational workflow processes to improve efficiency among the team -Build and maintain relationships with like minded community organizations -Responsible for bilingual administrative tasks such as contract translations, client communications, and scheduling -Assisted in outbound marketing and fundraising events -Project and workload manager to ensure team meets goals and provides excellent service to our clients -Implemented the use of the CRM system, and developed operational workflow processes to improve efficiency among the team -Build and maintain relationships with like minded community organizations -Responsible for bilingual administrative tasks such as contract translations, client communications, and scheduling -Assisted in outbound marketing and fundraising events



SS&C Intralinks

• United States
• Financial Services
• 700 & Above Employee

• Account Executive - Chile & Perú

  • Aug 2019 - Apr 2022

  -Manage and build active pipeline across Chile & Peru resulting in double digit growth across Tier-1 (Blue-Chip) Investment Banks -Successfully negotiate across all levels. Establish and strengthen relationships within portfolio, providing premium service among portfolio banks -Communicate effectively in both English and Spanish to deliver custom contracts and proposals -Lead field marketing initiatives; organizing and executing thought leadership and networking events -Appointed to the DEI Working Group & member of the the Women of Intralinks ERG Group Show less



Falabella Retail

• Chile
• Retail
• 700 & Above Employee

• Product Manager at Falabella International Marketplace

  • Apr 2019 - Aug 2019

  -Recruited and on-boarded the largest international US seller, accounting for 35% of team sales goal for Cyber Days, May 2019 -Lead development of lead generation and growth plan for Commercial Business Unit which resulted in increased visibility and sales growth -Established and improved work flows to encourage a more efficient and user friendly platform for our international sellers, resulting in 40% growth in the segment -Recruited and on-boarded the largest international US seller, accounting for 35% of team sales goal for Cyber Days, May 2019 -Lead development of lead generation and growth plan for Commercial Business Unit which resulted in increased visibility and sales growth -Established and improved work flows to encourage a more efficient and user friendly platform for our international sellers, resulting in 40% growth in the segment



WeWork

• United States
• Real Estate
• 700 & Above Employee

• Community Lead

  • Jun 2018 - Dec 2018

  -Team Lead for WeWork Chile opening, hosting a week-long event with over 1,000 guests interested in the Chilean Start-up ecosystem -Bridge cultural differences to resonate in Chilean Market -Prospected, recruited, and maintained active pipeline of new members, contributing to 5% of team’s goal -Executed grass-roots marketing plan to establish brand awareness -Team Lead for WeWork Chile opening, hosting a week-long event with over 1,000 guests interested in the Chilean Start-up ecosystem -Bridge cultural differences to resonate in Chilean Market -Prospected, recruited, and maintained active pipeline of new members, contributing to 5% of team’s goal -Executed grass-roots marketing plan to establish brand awareness



Austral Education Group

• United States
• Education Management
• 100 - 200 Employee

• Territory Manager: Northeast USA & Canada

  • Jan 2018 - May 2018

  -Managed 30+ clients worth US $1.8M, growing 8% over 17 months-Created a company-wide environmental policy to attract US based universities-Key member in developing and opening the USA market: San Francisco & New York City -Identified pipeline of partnerships and successfully closed 10 US and Carribean universities

• Business Development Associate

  • Jan 2016 - Dec 2017

  Main responsibilities include developing and growing Austral Group’s client portfolio, working with existing clients, and establishing new clients. Currently responsible for:-Development of travel itineraries to South America and USA and cost proposals;-Phone and email contact with University clients, and be able to build long-term business relationships;-Data input and management in company CRM and pricing systems.-Participation in regional and international conferences.-Perform in-person meetings with clients and potential clients.-Management of and responsibility for Austral Group accounts throughout the entire sales process. Show less



Liz Caskey Culinary & Wine Experiences

• Chile
• Hospitality
• 1 - 100 Employee

• Travel Planning Assistant

  • Jan 2015 - Nov 2015

  -Designed, developed, translated, and managed reservations and logistics of each custom travel itinerary -Assisted in managing the inquiry & sales process -Designed, developed, translated, and managed reservations and logistics of each custom travel itinerary -Assisted in managing the inquiry & sales process



U.S. Department of State

• United States
• International Affairs
• 700 & Above Employee

• U.S. Fulbright Scholar

  • Feb 2014 - Dec 2014

  Research Project on Chilean Fishing Industry Research Project on Chilean Fishing Industry



Drake University

• United States
• Higher Education
• 700 & Above Employee

• Assistant Study Abroad Advisor

  • Aug 2012 - May 2013

  Campus OutreachAdvisor to students about study abroad opportunities

• Student Associate for the Working Group for Infusing Global and Multicultural Understanding

  • Feb 2012 - Feb 2013

  -Developed and implemented social justice initiatives and informative events on campus. -Collaborated with students, faculty and community organizations to promote diversity in the Drake Community.

• Student Ambassador

  • Aug 2010 - Aug 2012

  - Lead campus tours - Assist in the recruitment efforts within the Office of Admissions - Act as initial contact between Drake University and prospective students and families - Share personal experiences during student panels, and speeches in out of state programing to perspective students and families

• Orientation Leader

  • May 2011 - Jun 2011

  - Coordinated team-building and social activities for incoming students - Developed leadership skills through an intensive three-day weekend training session - Worked among faculty, administration and students to create and insure a safe and fun orientation session- Acted as a positive role model to incoming first year students



The Institute for Study Abroad

• United States
• Higher Education
• 100 - 200 Employee

• Campus Representative

  • Jan 2012 - May 2013

  Campus representative Outreach programs Lead study abroad information sessions Campus representative Outreach programs Lead study abroad information sessions



Organización de los Estados Americanos

• United States
• International Affairs
• 700 & Above Employee

• Intern

  • Jun 2012 - Aug 2012

  -Translated documents from both Spanish to English, and English to Spanish -Developed and wrote manuals for computer programs -Translated documents from both Spanish to English, and English to Spanish -Developed and wrote manuals for computer programs