Amelia Vallecillo

Librarian at Napa Valley College
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Contact Information
us****@****om
(386) 825-5501
Location
Cotati, California, United States, US

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Bio

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Experience

  • Napa Valley College
    • United States
    • Higher Education
    • 100 - 200 Employee
    • Librarian
      • Jan 2022 - Present

  • Sonic
    • United States
    • Telecommunications
    • 300 - 400 Employee
      • Jul 2016 - Feb 2023

      Placing, managing, and monitoring orders for Broadband DSL, Fiber-optic, and and telephone telecommunication circuits. Communication with ILEC (incumbent local exchange carrier) to resolve provisioning issues and ensure rapid and timely order fulfillment.

      • Apr 2015 - Jul 2016

      Analyzing and troubleshooting customer issues with internet, email, and voice services. Providing direct customer service for telephone IT support. Dispensing information regarding Sonic.net products and services to potential customers.

Education

  • San Jose State University
    Master of Library & Information Science (MLIS), Library and Information Science
    2016 - 2019
  • Sonoma State University
    BA, History
    2013 - 2015
  • Solano Community College
    AA, University Studies
    2011 - 2013

Community

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