Experience

New Energy Events LLC

• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Operations Manager

  • Jun 2020 - Present



American Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Duty Manager

  • Jul 2019 - Feb 2020

  Acts as the liaison with local and system departments, e.g. IOC, Control Center (Tower), Customer Care, Crew Scheduling, Customer Ops, Daily Ops, Catering, Cabin Appearance, Business Partners and the Flight DepartmentImplements selected policies, as well as ensuring established guidelines are followed and enforcedAnswer customer service questions and provides Flight Service Management with assistance for inbound and outbound flightsResponds to Flight Attendant injuries and aircraft emergencies by providing appropriate guidance and supportConducts coaching and counseling with Flight Attendants as appropriate, and escalates when necessaryAssists with administrative duties, such as delay investigations, daily and monthly reports pertaining to operational activities Show less

• Flight Service Coordinator

  • Jan 2018 - Jul 2019

  First point of contact for the Flight Service DepartmentAssisting with all aspects of Flight Attendants’ operations including emergency and safety protocols and responding to injuries on duty.Coordinating with other departments including customer service, crew scheduling, catering, cleaners, and ramp service to ensure on time departures.Collecting and disseminating changes of policy or relevant information to Flight AttendantsResponsible for creating training curriculum and training new coordinators Member of Deployable CARE Team –Second-line of face-to-face support for passengers on board an aircraft that has been involved in an incident, assisting passengers or surviving family members. Show less



TechUnited

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Marketing and Events Associate

  • May 2017 - Sep 2017

  -Coordinate marketing and logistics for monthly conferences and awards events with 200-300 attendees.-Online marketing (email newsletter & social media), track attendance, keep track of materials and coordinate special guests with 50-100 attendees.-Press releases, event programs, oversee creation of all marketing materials, etc.-Networking events between 1-3 per week,-Establishing communication and contacts with member companies to encourage involvement in events and peer networks -Handled the day-to-day office administrative duties, including ordering, coordinating deliveries, directing calls, processing mail and checks Show less

• Marketing & Event Intern

  • Aug 2015 - May 2017

  -Coordinate marketing and logistics for monthly conferences and awards events with 200-300 attendees.-Online marketing (email newsletter & social media), track attendance, keep track of materials and coordinate special guests with 50-100 attendees.-Press releases, event programs, oversee creation of all marketing materials, etc.-Establishing communication and contacts with member companies to encourage involvement in events and peer networks -Handled the day-to-day office administrative duties, including ordering, coordinating deliveries, directing calls, processing mail and checks Show less



United Nations Association of the United States of America

• International Affairs
• 1 - 100 Employee

• Social Media and Communications Intern

  • Sep 2014 - Jun 2015

  -Managed International Career Seminar in November 2014 with over 200 attendees though -Promoted the event through Facebook, email, and leafleting -Recorded minutes for monthly board meetings of the UNA -Managed International Career Seminar in November 2014 with over 200 attendees though -Promoted the event through Facebook, email, and leafleting -Recorded minutes for monthly board meetings of the UNA