Experience

Uplift Education

• United States
• Education Administration Programs
• 700 & Above Employee

• English Teacher

  • Jul 2023 - Present



Dallas County Sheriff's Office

• Dallas, Texas

• Communications Technician

  • Jan 2018 - Jul 2023

  Monitors the County's Computer Aided Dispatch (CAD) system, radio communication frequencies and security and fire alarms, as well as dispatches appropriate support and provides necessary information to assist during routine and emergency operations. Receives and directs incoming emergency and complaint calls, answers hotlines, provides general information and other County numbers to callers, relays instructions to parties, refers difficult calls to the Supervisor for action and directs calls to proper authority. Monitors logged calls on the CAD system and dispatches appropriate routine and emergency support, as necessary. Monitors Patrol, Warrant Execution, Bailiff Detention, Constable, Building Security, Fire Marshall, Medical Examiner and Public Works radio frequencies, log calls, provides various information and support and dispatches help and back-up, when required. Answers 911 telephone calls from primarily unincorporated areas of the county and secures necessary emergency assistance. Show less



Velocity Digital Advertising

• United States
• Advertising Services

• Local Digital Media Consultant

  • Mar 2017 - Aug 2017

  SUN HERALD/VELOCITY DIGITAL ADV., Gulfport, MS, March 2017-Aug 2017 Local Digital Media Consultant, Digital & Print • Follow all necessary steps in the sales process as identified by local market and corporate (qualified prospecting, CIA, proposal, close). • Utilize the Sales Opportunity Pipeline (SOP/current activity tracking system on a daily basis. Uploading documents and maintaining an accurate record of dates and times.) • Utilize AdMall for research, various social media platforms as well as personal knowledge of the assigned territory in order to prospect on a regular basis. • Add new, qualified prospects to the SOP/tracking system weekly. Prospects added when a CIA meeting is scheduled. • Conduct a minimum of two thorough customer impact assessments (CIA) per week, and upload these to the SOP/tracking system as they are completed. • Present a minimum of two proposals per weeks to advertisers. • Attend weekly company sales meetings • Minimum of 50 cold calls a week Show less



The 'Sip Magazine

• Biloxi, Mississippi Area

• Senior Account Executive, Print & Digital Advertising

  • Oct 2016 - Mar 2017

  • Developing brand awareness and increasing web site traffic growth. • Online Advertising Solutions for Businesses located in Mississippi and throughout the Southeast. • Strategic consulting including business marketing, advertising and sales strategy development. • Generating new business accounts throughout the entire state of Mississippi. • Acting as liaison to discuss and identify clients’ and prospective clients’ advertising requirements. • Collaborating with agency colleagues. • Devise advertising campaigns to meet clients’ briefs and budgets. • Make “pitches” that will win new business for the media group. • Maintaining regular contact with clients and their advertising agency to ensure communication flows effectively. • Negotiating with clients and agency staff to reach agreement on details of campaigns. • Presenting ideas and budgets to clients. • Presenting creative work to clients for approval or modification. • Handling budgets, managing campaign costs and invoicing clients. • Provide email marketing campaigns. Show less



The City of Pass Christian

• Pass Christian, MS

• Code Enforcement Officer/City Planning Administrator

  • Jun 2015 - Mar 2017

  • Perform administrative and clerical duties as assigned by the Building Director & City Planner • Receive building applications and plans for new construction/additions/renovated buildings • Ensure receipt of correct documentation needed from permit applicant • Issue Residential/Commercial Building Permits, Certificate of Occupancy, etc. • Answer phones, Customer Service, Customer Inquiries • Collect and Record Fees; End of day balance of fees collected • Prepare Code Office Agenda items submitted to Board of Supervisors • Control inventory, File, Run monthly reports • Assign new addresses for the City with Harrison County, 911 • Excellent verbal and written communication • Create new forms for office as needed • Compose letters, reports as needed for directors • Order supplies, prepare request requisitions • Maintain calendar/schedule for directors and for daily inspections • Maintain clerical and fiscal records • Transcribe minutes when needed by City Planner • Coordinate property cleaning/maintenance/slab removal; send correspondence to land owners & prepare documents to present to board to enforce ordinance Show less



City of Pass Christian Water Billing Administrator

• Pass Christian, MS

• Water/Billing Administrator

  • May 2014 - Jun 2015

  • Process financial transactions associated with municipal utilities • Reconcile accounts receivable on a weekly and monthly basis • Prepare deposits for revenues and deposit funds with the Northern Store • Prepare monthly aged accounts receivable listings and submit to the Finance Officer • Send out disconnect notices for delinquent accounts • Advise the Supervisor of any problems encountered in relation to utility payments • Prepare month end reports • Maintain utilities files and computer records • Receive, direct and relay telephone messages and fax messages • Direct the general public to the appropriate staff member • Create New Office Forms and Make them available electronically/PDF Files • Pick up and deliver the mail • Open and date stamp all general correspondence • Maintain the general filing system and file all correspondence • Maintain an adequate inventory of office supplies • Respond to public inquiries • Provide word-processing and secretarial support • Monitor to use of supplies and equipment • Coordinate the repair and maintenance of office equipment Show less



IP Casino Resort Spa

• Gambling Facilities and Casinos
• 100 - 200 Employee

• Reservationist

  • May 2013 - May 2014

  • Take hotel reservations from guests in professional and courteous manner; • Ensure that high standards are maintained and in compliance with all IP policy and procedures • Have superior customer service skills • Work in fast paced Call Center while providing excellent customer service and adhering to gaming/hotel procedures and rules • Deciding to give price quotes to customers based on their casino play or by prevailing rate • Take hotel reservations from guests in professional and courteous manner; • Ensure that high standards are maintained and in compliance with all IP policy and procedures • Have superior customer service skills • Work in fast paced Call Center while providing excellent customer service and adhering to gaming/hotel procedures and rules • Deciding to give price quotes to customers based on their casino play or by prevailing rate



Silver Slipper Casino

• Bay St. Louis, MS

• Human Resources Assistant

  • Jun 2011 - Oct 2012

  • Responsible for assisting the Human Resources Director by coordinating office services, such as personnel, budget preparation, project-oriented responsibilities, customer service, report writing, research and special Administrative projects as assigned; •Provide excellent customer service by responding to requests for information through understanding of policies and practices within prescribed HR function (i.e. HRIS, Employee Relations/Training, Compensation, etc.); •Ability to perform assigned duties under frequent time pressures in an interruptive environment; •Perform research for special projects as directed by HR Director; •Assist in ensuring data integrity of HR systems by performing compliance audits and writing and summarizing reports; •Develop timely and accurate reports from HR/Payroll system; •New hire employment verifications; •Create Property Employee Monthly Newsletter; •HR Calendar; •Ability to maintain strict confidentiality Show less



The New York Times

• United States
• Newspaper Publishing
• 700 & Above Employee

• • Apr 2006 - Nov 2010

  • Summarize articles in Int’l/Nat’l news sections to be placed in The New York Times Index, the archival reference guide to The New York Times, Lexus Nexus and NYTimes.com● Edit all sections for publication in New York Times Index, published semi-monthly, quarterly and annually● Liaise directly with department editor about direction of Int’l/Nat’l news stories for inclusion in The New York Times Index• Attach key terms to each abstract created so that it can be searched for on database• Enter items fast and accurately• Must have clear understanding of current news Show less

• • Apr 2000 - Nov 2006

  • Service constant flow of incoming calls in fast paced Call Center from customers who want to place ads• Promote/upsell existing sales specials• Advise customers of the correct section for ad placement• Maintain excellent customer service• Input data accurately • Work in team environment• Meet overall team and personal sales quota• Supervise/train new sales reps; participate in interview process; maintain scheduling in reference to business needs; monitor call volume, etc. Show less