Amelia Jacobs
Executive Concierge at First Contact- Claim this Profile
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Bio
Experience
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First Contact
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Australia
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Real Estate
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100 - 200 Employee
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Executive Concierge
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Jan 2022 - Present
Executive Concierge for the Conference and Events Centre in the Queensland Government Executive Building. Managing the event floors for the Queensland Premier and Cabinet Ministers as well as Building tenants. Executive Concierge for the Conference and Events Centre in the Queensland Government Executive Building. Managing the event floors for the Queensland Premier and Cabinet Ministers as well as Building tenants.
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Sofitel Noosa Pacific Resort
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Australia
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Hospitality
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1 - 100 Employee
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Guest Services Agent
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Jun 2021 - Jan 2022
First point of contact to guests, maintain and control VIP and regular check ins/ check outs, credit card transactions, customer queries • Sales, service and promotion of products and services to guests (on and off site) • Answering, screening and forwarding incoming calls • Ensuring reception area is tidy and presentable with all necessary stationery and material First point of contact to guests, maintain and control VIP and regular check ins/ check outs, credit card transactions, customer queries • Sales, service and promotion of products and services to guests (on and off site) • Answering, screening and forwarding incoming calls • Ensuring reception area is tidy and presentable with all necessary stationery and material
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Sales Assistant
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Jan 2017 - May 2021
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Education
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Flight Centre Travel Academy
Diploma of Travel & Tourism, Tourism and Travel Services Management
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