Experience

EPiC Agile

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Transformation Scrum Master

  • Oct 2021 - Present

  Primary Responsibilities: - Educate clients at all levels on Agile values and principles - Provide clients with the tools to implement agility into their own work - Guide the transformation team into the appropriate Agile framework; providing clients with feedback and means for improvement; and facilitating the build of organisational, team and individual growth plans - Be a soundboard and trusted advisor who can listen to and provide answers or guidance associated with aAgile & Transformational practices - Provide hands-on support to all team members, collaborating with people across a wide variety of industries and roles, to lead teams towards a greater understanding and adoption of Agile. - Design a strategy for team & individual adoption of Agile



Department of Environment, Land, Water and Planning

• Australia
• Government Administration
• 100 - 200 Employee

• Senior Transformation Lead

  • May 2021 - Oct 2021

  Leading the design, management and support the delivery of a reform program across DELWP through scoping and developing initiatives that will deliver on DELWP’s transformation objectives. Monitoring and overseeing of implementation of taskforce programs of work identifying potential issues or risks to delivery, developing mitigating interventions and solutions and supporting delivery of strategic objectives.

• Senior Analyst - Agility and Ways of Working

  • Dec 2019 - May 2021

  Stream lead for the development and implementation of organizational agility across the departmentSupporting the implementation of DELWPs Innovation Strategy



Department of Health & Human Services, Victoria

• Senior Policy Officer

  • Jan 2018 - Dec 2019

  This role takes a whole of department and system view about the next phases of reform that will deliver on the department’s vision for high quality and impactful services. I am the Innovation Lead for the Long Term Strategy and Reform Delivery branch and was a co-winner of DHHS’s i5 Innovation Challenge - $10,000 to implement a model of Local Area Coordination. Additionally, I develop long-term strategic policy advice for the department on matters such as: • mapping key interdependencies between the departments various reform programs, providing cross cutting policy and project analysis and advice to the senior executive on the impact the reforms are having as well as the overall success of the department in delivering and implementing reforms • departmental cabinet advice on cross-portfolio issues such as crime prevention, place-based approaches and common clients • divisional advice for the Deputy Secretary on board subcommittee papers that ensures strategic alignment with the strategic aims of the department and identifies opportunities to collaborate and connect across reform programs and divisions • preliminary scoping and provision of advice to senior executives on “Common Clients”, a cross departmental project seeking to design and develop a service system for people using multiple government services who have highly complex needs • developing the incoming government briefing (red and blue books) advice for the 2018 state election - I was the lead developer, writer, and coordinator for four ministerial portfolios: Families and Children, Family Violence, Women, and Disability



safe steps Family Violence Response Centre

• Australia
• Individual and Family Services
• 1 - 100 Employee

• Strategy Officer

  • Jun 2017 - Jan 2018

  This role drove the internal strategic and business planning process, including linking with the Executive on the budget and service model. It established and managed a PMO to oversee and track progress organisational development projects in the business plan, including the identification of gaps, risks and opportunities. I provided strategic advice to the executive and developed organisational sub-strategies for Research and Policy, Marketing Fundraising and Communications. I led various service redesign projects such as: • development and implementation of Impact Framework• building organisational capacity for Rainbow Tick Accreditation• pilot telehealth platform (Attend Anywhere)• Lean/MVP experiment exploring passive help seeker activation with artificial intelligence (Amelie.ai)• SME consultant for yourCase app development (Portable)• Ask Izzy platform re-development (Melbourne Uni and InfoXchange)

• Policy Officer - Strategy and Development Unit

  • Mar 2017 - Jun 2017

  Develop and promote evidence-based integrated response systems that influence social policy and practice to protect women and children who are at risk from domestic and family violence in consultation with Chief Policy Officer (CPO)Develop policies and provide policy advice to CPO, CEO and Executive Team on relevant initiatives, issues and legislationTake carriage of policy and relevant projects as directed by the CPO



Relationships Australia NSW

• Australia
• Individual and Family Services
• 100 - 200 Employee

• Strategy and Policy Officer

  • Mar 2015 - Mar 2017

  This role provided high level advice and support to the RANSW leadership Team in regards to policy legislation, and is a key link between State and territory organisations and the national office in the development of policy impacting RANSW. I managed a number of projects, including: • A re-design and implementation of a new Policy and Procedure Governance Framework • Scenario Planning • Strategic Plan 2016-2020 I was also responsible for providing analysis and advice for the Leadership Team on organisational restructure; conducting research and advising on the use of data for business improvement and impact measurement; and preparing background material and analysis on social enterprise ventures, social impact bonds and investment for the Social Enterprise Advisory Committee



Richard Marles MP, Shadow Immigration Minister, Australian Federal Parliament

• Assistant Advisor

  • Jan 2014 - Oct 2014

  I advised the MP on asylum seeker and refugee issues within the Australian regional and international context. • Drafted research briefs on asylum/refugee and immigration matters • Wrote senate estimate briefs and Questions on Notice briefs • Responding to constituent correspondence on behalf of the Shadow Minister I advised the MP on asylum seeker and refugee issues within the Australian regional and international context. • Drafted research briefs on asylum/refugee and immigration matters • Wrote senate estimate briefs and Questions on Notice briefs • Responding to constituent correspondence on behalf of the Shadow Minister

• Project Officer

  • Oct 2013 - Dec 2013

  Produced promotional materials, reports, and letters on a variety of issues and subjects, including evidence-based care, best practice, etc - in regard to hospital emergency departments within the Emergency Care Clinical Network; Coordinated between Emergency Departments and Department of Health providing project support services to EDs and collation of clinical data for analysis; Organised events, workshops, and training days for ICU, ED and Paediatric staff and practitioners. Produced promotional materials, reports, and letters on a variety of issues and subjects, including evidence-based care, best practice, etc - in regard to hospital emergency departments within the Emergency Care Clinical Network; Coordinated between Emergency Departments and Department of Health providing project support services to EDs and collation of clinical data for analysis; Organised events, workshops, and training days for ICU, ED and Paediatric staff and practitioners.



United Nations High Commissioner for Refugees (UNHCR), Bureau for Europe

• Legal and Policy Support Unit Intern

  • Jan 2013 - Jun 2013

  Conducted credibility assessment research for the CREDO project, which resulted in the Beyond Proof publication, released in May2013; Research areas included: Gender, SGBV, SOGI, LGBTI, memory, trauma, psychological, cultural and sociological factors; RSD; EU Human Rights and Refugee Law acquis (APD, QD, European Charter); Child asylum claims and conducted legal research on international and national jurisprudential bodies, including case law and legislation; Re-drafted chapters three and four in report and first drafted the introduction to the report; Drafted and proofed ‘fact-sheets’ and ‘checklists’ for determining authorities as part of report; Liaised with partner organisations and UNHCR colleagues for fact checking and confirmation of data.



International Criminal Court - Cour Pénale Internationale (ICC-CPI)

• Presidency Intern

  • Apr 2012 - Sep 2012

  Assisted to provide legal, policy, and strategic advice related to the President’s responsibility for the proper administration of the Court; Researched issues of internal governance, modes of Victims’ applications for participation and reparations, and the assisted to set up the Court’s first internal review and lessons learnt exercise; Background researched and drafted the President's speaking points for inter-organ meetings; Researched, inter alia, modes of liability, oversight and managerial policy, family visits to detainees, judge recusals, and the Courts’ legal framework; Researched and drafted speeches for the President; Evaluated and monitored budget expenditure and assisted with the drafting of the budget narrative.



United Nations Development Programme (UNDP)

• Parliamentary Development Intern

  • Sep 2011 - Mar 2012

  Maintained the live, online Parliamentary Development knowledge portal for practitioners, academics and experts; Researched legislative processes and reform regarding newly established parliamentary bodies; Facilitated online e-discussions and debates on a range of Parliamentary Development subjects for practitioners, experts, and students, including anti-corruption measures, and parliamentary administration models; Developed and implemented communications policy and strategy with programme partner institutions; Researched and generated tri-annual newsletter.