Executive Assistant

• Feb 2023 - Present

Front Desk Supervisor- Grand Lodge on Peak 7

• Aug 2022 - Jan 2023

Modeled all tasks and responsibilities of a front desk agent while training new agents to succeed in their role. Acted as Manager on Duty, fielding more serious or complex guest concerns and resolving problems. Delegated projects to agents, accounting for their strengths and interests. Tracked agents' performance based on market sales and guest feedback. Modeled all tasks and responsibilities of a front desk agent while training new agents to succeed in their role. Acted as Manager on Duty, fielding more serious or complex guest concerns and resolving problems. Delegated projects to agents, accounting for their strengths and interests. Tracked agents' performance based on market sales and guest feedback.

International Director

• Jun 2022 - Jul 2022

Coordinated a 21-day service, Spanish-learning, and adventure program for 18 U.S. high school students in Costa Rica. Trained, supported, and supervised one other international staff member and communicated with local Costa Rican staff to arrange logistics of program itinerary. Implemented GLA leadership curriculum. Protected student health and safety and assumed responsibility for all communications with GLA HQ and parents. Coordinated a 21-day service, Spanish-learning, and adventure program for 18 U.S. high school students in Costa Rica. Trained, supported, and supervised one other international staff member and communicated with local Costa Rican staff to arrange logistics of program itinerary. Implemented GLA leadership curriculum. Protected student health and safety and assumed responsibility for all communications with GLA HQ and parents.

Front Desk Associate- Grand Lodge on Peak 7

• Oct 2021 - May 2022

Offered excellent customer service to timeshare owners and resort guests. Communicated with other departments to accommodate guest needs and support resort operations. Navigated TSW reservation software to input guest information, execute room moves, track reports about incoming and outgoing reservations, and apply room charges to guest profiles. Offered excellent customer service to timeshare owners and resort guests. Communicated with other departments to accommodate guest needs and support resort operations. Navigated TSW reservation software to input guest information, execute room moves, track reports about incoming and outgoing reservations, and apply room charges to guest profiles.

Social Skills Team (SST), Centers Division

• Jun 2021 - Aug 2021

Camp Sequoia is a residential summer camp for neurodiverse boys ages 7-17 with ADHD and other similar diagnoses. Co-led the Centers division, including direction of 5 staff and supervision of 20 boys ages 13-14. Planned and instructed social skills group activities. Responded to calls to provide individualized support to campers in crisis scenarios. Communicated with parents and wrote end-of-session reports for all campers, reflecting on their social and developmental progress. Camp Sequoia is a residential summer camp for neurodiverse boys ages 7-17 with ADHD and other similar diagnoses. Co-led the Centers division, including direction of 5 staff and supervision of 20 boys ages 13-14. Planned and instructed social skills group activities. Responded to calls to provide individualized support to campers in crisis scenarios. Communicated with parents and wrote end-of-session reports for all campers, reflecting on their social and developmental progress.

Senior Division Deputy; STEM Assistant Teacher

• Jun 2020 - Aug 2020

Camp Sequoia is a residential summer camp for neurodiverse boys ages 7-17 with ADHD and other similar diagnoses. As Senior Division Deputy, supervised and supported 16 boys ages 14-15 throughout all daily activities. Facilitated the organization of division activities, leading social skills groups through team-building and conversational exercises, and enforcing routines. Served as assistant STEM teacher working with campers ages 7-17, planning experiments, and instructing classes. Camp Sequoia is a residential summer camp for neurodiverse boys ages 7-17 with ADHD and other similar diagnoses. As Senior Division Deputy, supervised and supported 16 boys ages 14-15 throughout all daily activities. Facilitated the organization of division activities, leading social skills groups through team-building and conversational exercises, and enforcing routines. Served as assistant STEM teacher working with campers ages 7-17, planning experiments, and instructing classes.

Office Intern

• Jun 2019 - Aug 2019

Acted as assistant to the business owner, completing tasks such as designing menus, completing weekly liquor orders, updating staff manuals, writing a lease, communicating with new hires, and coordinating full staff operations meeting. Supported the bookkeeper by organizing receipts and accounts payable files. Created method for recording and addressing operations concerns brought forward by staff and management

Event Server

• May 2018 - Aug 2019

Collaborated in set-up and presentation of food for events, such as galas, corporate functions, and weddings. Performed duties, such as passing hors d’oeuvres, table food/drink service, clearing tables, and post-event clean-up.

Co-Director of External Fundraising

• Oct 2018 - Jun 2019

Researched and contacted community partners whose mission aligns with Plan-It Earth, Georgetown University's premier sustainability ideathon aimed at bringing together students and experts to generate solutions to critical environmental challenges. Drafted and edited emails and materials to acquire direct sponsors and in-kind donors to exceed the $20,000 fundraising goal, and to recruit expert volunteers to attend the event. Researched and contacted community partners whose mission aligns with Plan-It Earth, Georgetown University's premier sustainability ideathon aimed at bringing together students and experts to generate solutions to critical environmental challenges. Drafted and edited emails and materials to acquire direct sponsors and in-kind donors to exceed the $20,000 fundraising goal, and to recruit expert volunteers to attend the event.

Fundraising Coordinator

• Sep 2018 - May 2019

Individually fundraised $4,500 to benefit the Andrew McDonough B+ Foundation for childhood cancer in conjunction with a challenge to trek to Mount Everest Base Camp. Organized and executed several fundraisers, such as a holiday wreath sale and Super Bowl raffle, while utilizing networking connections to obtain sponsors. Individually fundraised $4,500 to benefit the Andrew McDonough B+ Foundation for childhood cancer in conjunction with a challenge to trek to Mount Everest Base Camp. Organized and executed several fundraisers, such as a holiday wreath sale and Super Bowl raffle, while utilizing networking connections to obtain sponsors.

Hostess

• Jul 2017 - Aug 2018

Coordinated restaurant seating during dinner hours, managed customer service calls, and provided service and hospitality to restaurant patrons. Coordinated restaurant seating during dinner hours, managed customer service calls, and provided service and hospitality to restaurant patrons.