Recruitment Specialist

• Oct 2022 - Present

Recruitment Coordinator

• Aug 2022 - Oct 2022

Hired 2 Inspire (Sales/Customer Service/Operations)

• Feb 2022 - Present

• Greets and gives new prospects a tour of the gym to address any questions, introduce current promotions, and get them started on the signup process for a membership or trial, while informing them about new personal training or signup promos, personal training packages and more. • Responds to Google Reviews and over 10 texts, emails and phone calls per day using Club OS to address questions and assist members with their accounts or membership-related inquiries, increasing customer satisfaction by 40%. • Engages current members by talking with them, promoting challenges and inspiring them to keep achieving their fitness goals, promoting customer engagement by 30%. • Sanitizes and puts away the gym equipment, wipes/dusts/vacuums the offices, does gym sweep 1-2 times per shift, and keeps track of inventory on every Saturday shift to keep the facility clean and organized, and to increase customer satisfaction by over 40%. • Manages the Instagram social media handle to create IG stories and reels, and respond to inquiries in Direct Messages to enhance member engagement by over 25%. Show less

Production Worker (Electronics Manufacturing)

• May 2019 - Jun 2023

• Cleans the workstation, removes hazardous material to protect the team from unnecessary risks and maintains optimal workplace appearance to boost our customers' satisfaction by 25%. • Observes machinery in operation and checks completed products to identify issues affecting proper assembly. • Applies analytical thinking and problem solving to troubleshoot and resolve issues in production. • Sorts feeders and parts in the correct order and place, leveraging skills in organization. • Trains junior employees in assembly, organization and troubleshooting. • Starts up assembly and production machinery at the start of each shift, maintaining production efficiency and meeting project timelines. • Assembles products and readies finished PCBs for shipping by packing them accordingly. • Identifies faulty operation of equipment or defective materials and facilitates repairs or replacements by communicating issues to the Department Supervisor. • Improves production by 20% by improving working conditions and ensuring the adequacy of quality materials on hand. Show less

Host

• May 2022 - Dec 2022

Search Engine Evaluator

• Jan 2020 - Dec 2022

Manages daily tasks consistently and seeks out opportunities to go beyond requirements and support project targets. Meets targets consistently by working hard and with strong attention to detail. Assesses social media content quality and relevance. Analyzes search-engine rankings and keywords, and optimizes them by 30%. Improves voice recognition for software such as Google Alexa by sending voice recordings of sample commands. Completes projects according to deadlines and requirements once qualified, strengthening skills in time management and diligence. Show less

Note Taker

• Jan 2021 - Apr 2021

• SLAV 307A 001 • Takes class lecture notes for client who has (a) disability/ies and sends them notes within 48 hours in a timely manner. • Received a reference letter highlighting excellent traits and great work that I have done as a Note Taker for the Winter Term 2 session. • Contributed greatly to the field of Education and Accessibility by aiding a client with a disability and communicating any issue as well as writing detailed, precise lecture notes. • SLAV 307A 001 • Takes class lecture notes for client who has (a) disability/ies and sends them notes within 48 hours in a timely manner. • Received a reference letter highlighting excellent traits and great work that I have done as a Note Taker for the Winter Term 2 session. • Contributed greatly to the field of Education and Accessibility by aiding a client with a disability and communicating any issue as well as writing detailed, precise lecture notes.

Content Strategist and Digital Marketing Assistant

• Sep 2020 - Feb 2021

• Has accrued significant confidence using project management app Trello to complete target deadlines for tasks, brainstorming and looking at reminders and commentary. • Using my standard knowledge of SEO digital marketing tactics to improve blog titles, title tags, H1 and H2’s, tags, categories and blog user experience. • Using a SEO checklist and Ubersuggest to assess Myrth’s SEO, keyword rankings, long-tails, broken links, headers, back links and domain score, and fix each problem to improve SEO. • Working alongside CEO Emma McLaren in weekly meetings to keep track of tasks and improvements being made to the www.getmyrth.com website. • Gained extensive knowledge and working experience with Squarespace: editing SEO titles/descriptions, assessing UX, Analysis of traffic and keywords and adjusting tags/categories, optimizing website traffic by 60%. • Has experience working with Shopify and affiliate marketing to help build the Myrth Shop, manage affiliate links and support small businesses. • Took over Myrth’s Instagram story to share tips, thoughts and activities with viewers to increase engagement on social media. • Manages Myrth’s Facebook page and Shop, carefully controlling ad campaigns, troubleshooting any problems, and assuring post reach. • Digital marketing copy work done to generate blog ideas, Facebook ads and Google ads to promote website content and increase website traffic using Copysmith’s AI-powered copy system. Show less

Kitchen & Bath Sales Associate

• Jan 2018 - May 2019

• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions. • Prepared accurate price quotes and coordinated contracts to complete sales. • Serviced established accounts on a consistent basis to maintain strong revenue and customer relationships. • Skillfully identified potential customers, and built connections and converted leads with an 80% success rate. • Carried out high-quality up-selling work with little oversight or supervision. • Trained junior employees on how to perform tasks such as Aisle Maintenance and POS Transactions, gaining strong skills in Active Listening and Leadership. • Satisfied customers every day with friendly and knowledgeable support for home improvement needs, building strong relationships with them. • Applied persuasion and upselling skills to encourage customers to buy products, apply for the company's credit card service, and open leads for home improvement services, which increased total department sales by 15%. • Processed orders and refunds through the department computer's POS system, boosting customer satisfaction by 25%. • Offered product and service consultations and employed up-selling techniques. • Helped an average of 40 customers per day by responding to inquiries, locating products and offering alternatives, which boosted customer satisfaction and rapport by 25%. Show less

Seasonal Sales Associate

• Dec 2017 - Dec 2017

• Improved customer satisfaction by finding creative solutions to problems. • Ensured good quality customer service while suggesting the right products that suit the customer's needs. • Had knowledge of the company's signature products and promotions. • Cleaned and packed down all the aisles in order to promote customer satisfaction by 15%. • Boosted sales by up to 20% during the holiday season. • Minimized loss by watching for and recognizing security risks and active theft. • Collaborated well with team members to carry out daily assignments and achieve team targets. • Helped customers find desired items and sizes by closely supporting each person throughout the buying process. • Located out-of-stock items for customers with other store locations or by directly contacting vendors. • Helped managers improve area operations by sharing customer feedback and contributing new ideas. • Met targets consistently by working hard and with strong attention to detail. • Frequently met with management to gain knowledge and training. Show less