Amela Mastilovic

Team leader of customer support for Croatia at Factcool
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Contact Information
us****@****om
(386) 825-5501
Location
SK

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Experience

    • Slovakia
    • Apparel & Fashion
    • 1 - 100 Employee
    • Team leader of customer support for Croatia
      • Sep 2015 - Present

      - coordination and improvement shipping process from the warehouse to end-use - coordination marketing campaigns with sales activities - monitoring and reporting on effectiveness of marketing communications - adaptive website translation from Slovak/Croatian, Bosnian - marketing translation - ​solving problems by clarifying the customer's complaints - determining the root cause of the problem, analyzing, providing the best solution - coordination and improvement shipping process from the warehouse to end-use - coordination marketing campaigns with sales activities - monitoring and reporting on effectiveness of marketing communications - adaptive website translation from Slovak/Croatian, Bosnian - marketing translation - ​solving problems by clarifying the customer's complaints - determining the root cause of the problem, analyzing, providing the best solution

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