Andrew McNeile

Chief Customer Officer at ThinScale Technology Ltd.
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Location
IE
Languages
  • English Native or bilingual proficiency
  • French Professional working proficiency
  • German Professional working proficiency

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Experience

    • Ireland
    • Software Development
    • 1 - 100 Employee
    • Chief Customer Officer
      • Aug 2019 - Present

      At ThinScale we are transforming secure remote working for the worlds largest BPOs and Enterprise Contact Centres – in a way that reduces their costs, transforms their logistics and makes the new Work from Home or Hybrid world easy to manage and operate from an IT perspective. Seamless delivery of technology updates and software packages in a completely secure environment means agents are easily transitioned from one programme to another, creating the same secure managed device… Show more At ThinScale we are transforming secure remote working for the worlds largest BPOs and Enterprise Contact Centres – in a way that reduces their costs, transforms their logistics and makes the new Work from Home or Hybrid world easy to manage and operate from an IT perspective. Seamless delivery of technology updates and software packages in a completely secure environment means agents are easily transitioned from one programme to another, creating the same secure managed device experience for both personal and corporate machines . This has significant positive implications for Talent Acquisition, Operations, Business Development as well as major improvements for IT Management. Award winners of Deloitte Fast 50, Frost and Sullivan Technology awards and HFS Hot Vendors Q1 2022 Show less At ThinScale we are transforming secure remote working for the worlds largest BPOs and Enterprise Contact Centres – in a way that reduces their costs, transforms their logistics and makes the new Work from Home or Hybrid world easy to manage and operate from an IT perspective. Seamless delivery of technology updates and software packages in a completely secure environment means agents are easily transitioned from one programme to another, creating the same secure managed device… Show more At ThinScale we are transforming secure remote working for the worlds largest BPOs and Enterprise Contact Centres – in a way that reduces their costs, transforms their logistics and makes the new Work from Home or Hybrid world easy to manage and operate from an IT perspective. Seamless delivery of technology updates and software packages in a completely secure environment means agents are easily transitioned from one programme to another, creating the same secure managed device experience for both personal and corporate machines . This has significant positive implications for Talent Acquisition, Operations, Business Development as well as major improvements for IT Management. Award winners of Deloitte Fast 50, Frost and Sullivan Technology awards and HFS Hot Vendors Q1 2022 Show less

    • United States
    • Software Development
    • 300 - 400 Employee
    • VP EMEA/APAC Sales
      • May 2016 - Jul 2019

      Poppulo is the global leader in employee communications software and consultancy, partnering with many of the world's most successful corporations, such as HSBC, Nestlé, Novartis, Rolls-Royce, TATA Group and Telefonica. Poppulo is a first in employee communications, a pioneering platform that can measure the effectiveness of employee communications across multiple digital channels: email, intranet, video and social - that links communications to business goals and demonstrates… Show more Poppulo is the global leader in employee communications software and consultancy, partnering with many of the world's most successful corporations, such as HSBC, Nestlé, Novartis, Rolls-Royce, TATA Group and Telefonica. Poppulo is a first in employee communications, a pioneering platform that can measure the effectiveness of employee communications across multiple digital channels: email, intranet, video and social - that links communications to business goals and demonstrates value. Show less Poppulo is the global leader in employee communications software and consultancy, partnering with many of the world's most successful corporations, such as HSBC, Nestlé, Novartis, Rolls-Royce, TATA Group and Telefonica. Poppulo is a first in employee communications, a pioneering platform that can measure the effectiveness of employee communications across multiple digital channels: email, intranet, video and social - that links communications to business goals and demonstrates… Show more Poppulo is the global leader in employee communications software and consultancy, partnering with many of the world's most successful corporations, such as HSBC, Nestlé, Novartis, Rolls-Royce, TATA Group and Telefonica. Poppulo is a first in employee communications, a pioneering platform that can measure the effectiveness of employee communications across multiple digital channels: email, intranet, video and social - that links communications to business goals and demonstrates value. Show less

    • United States
    • Real Estate
    • Sales Consultant
      • 1999 - May 2016

      I work with the CEOs of a number of SMEs and assist them in scaling their international sales operations, strategic account acquisition, sales force structure and management in order to produce tangible operational improvement. I also provide the Sales Training at strategic and practical level to many of the Enterprise Ireland Entrepreneur Development Programmes Achievements: ∼ Transformation of SME from flat revenue and debt to 100% revenue growth ∼ Launch of SME into US market… Show more I work with the CEOs of a number of SMEs and assist them in scaling their international sales operations, strategic account acquisition, sales force structure and management in order to produce tangible operational improvement. I also provide the Sales Training at strategic and practical level to many of the Enterprise Ireland Entrepreneur Development Programmes Achievements: ∼ Transformation of SME from flat revenue and debt to 100% revenue growth ∼ Launch of SME into US market from startup to $1.5m ∼ Run Sales on an Entrepreneur development programme from its inception that has seen 200+ companies raise €140m+ in investment and employ 1200+ staff Show less I work with the CEOs of a number of SMEs and assist them in scaling their international sales operations, strategic account acquisition, sales force structure and management in order to produce tangible operational improvement. I also provide the Sales Training at strategic and practical level to many of the Enterprise Ireland Entrepreneur Development Programmes Achievements: ∼ Transformation of SME from flat revenue and debt to 100% revenue growth ∼ Launch of SME into US market… Show more I work with the CEOs of a number of SMEs and assist them in scaling their international sales operations, strategic account acquisition, sales force structure and management in order to produce tangible operational improvement. I also provide the Sales Training at strategic and practical level to many of the Enterprise Ireland Entrepreneur Development Programmes Achievements: ∼ Transformation of SME from flat revenue and debt to 100% revenue growth ∼ Launch of SME into US market from startup to $1.5m ∼ Run Sales on an Entrepreneur development programme from its inception that has seen 200+ companies raise €140m+ in investment and employ 1200+ staff Show less

    • Spain
    • Computers and Electronics Manufacturing
    • Executive Director Mid Markets and Consumer UK
      • 1994 - 1999

      Reporting to the Vice President for Europe, as Executive Director and General Manager, I led the consumer and mid-market business in the UK from its Dublin based HQ, driving the overall strategy and direction for these customer segments. This team was responsible for selling the full Dell product portfolio taking sales from $90m in 1994 to $1bn a year by 1999. Achievements ∼ Led the business growth from $90m to $1bn ∼ Grew the team from 30 to 250 ∼ Developed the leadership… Show more Reporting to the Vice President for Europe, as Executive Director and General Manager, I led the consumer and mid-market business in the UK from its Dublin based HQ, driving the overall strategy and direction for these customer segments. This team was responsible for selling the full Dell product portfolio taking sales from $90m in 1994 to $1bn a year by 1999. Achievements ∼ Led the business growth from $90m to $1bn ∼ Grew the team from 30 to 250 ∼ Developed the leadership internally to facilitate growth ∼ Achieved best in class sales operational metrics in Dell Europe

    • Sales and Marketing Manager, Germany
      • 1993 - 1994

      In this role I was responsible for the sales and profitability of the consumer and mid-market business in Germany and all the Marketing operations of the Dell Germany.

    • Sales Manager for UK Reseller
      • 1990 - 1993

      In this role I led the UK Reseller Sales team responsible for maximising sales and revenue growth whilst maintaining harmony with our primarily direct strategy and achieving growth and operational results

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Executive Vice President Sales
      • 1985 - 1990

      In this role I sold and then led the sales team globally as the company grew from its early stage start up to become a recognised supplier of quality market information to the worlds Major IT Companies. In this role I sold and then led the sales team globally as the company grew from its early stage start up to become a recognised supplier of quality market information to the worlds Major IT Companies.

    • Sales Executive
      • 1982 - 1985

      I received early and valuable training in the core skills of selling minicomputer hardware and software solutions to SMEs around Berkshire and Middlesex. The challenges of selling in a crowded and very competitive market provided a very valuable foundation for my subsequent sales career. I received early and valuable training in the core skills of selling minicomputer hardware and software solutions to SMEs around Berkshire and Middlesex. The challenges of selling in a crowded and very competitive market provided a very valuable foundation for my subsequent sales career.

Education

  • University of Oxford
    Bachelor's Degree, Modern Languages
    1978 - 1982
  • Eton College
    1973 - 1978

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