Operations Assistant/Owner Liaison

• Oct 2017 - Present

Housekeeping Manager

• 2008 - Present

Housekeeping Department operations: Support our other resort departments in the collective goal of our guests/owners having their best visit ever, to Minnesota's beautiful North Shore. Staff training and procedural development. Ensuring guest survey scores reflect high level of satisfaction with cleanliness. Annual development and adherence to a departmental budget that involves labor, unit supplies/equipment, linens, unit quality items, etc. in accordance with the business plan/goals of both the homeowners association and the management company. Show less

Intern Liaison

• Feb 2014 - Jun 2016

Assist HR Department Manager with recruiting student interns. Assist HR Department Manager with recruiting student interns.

Director Of Housekeeping

• 2011 - 2012

Directed housekeeping and laundry operations at two of Odyssey Development's resorts. Responsible for staff training and development, maintaining guest accommodations and common areas at peak level of cleanliness and managing the corresponding labor and supply budgets for each property. Directed housekeeping and laundry operations at two of Odyssey Development's resorts. Responsible for staff training and development, maintaining guest accommodations and common areas at peak level of cleanliness and managing the corresponding labor and supply budgets for each property.

Owner/Operator

• 1994 - 2006

Commercial (general office/restaurant) and residential cleaning service provider. Commercial (general office/restaurant) and residential cleaning service provider.