Ambrose Joel

IT & Technical Support Manager at F & S Scientific Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Nairobi County, Kenya, KE

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Credentials

  • Web Development Bootcamp
    Udemy
    Aug, 2023
    - Nov, 2024
  • Become a Linux System Administrator
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Serverless Architecture
    LinkedIn
    May, 2021
    - Nov, 2024
  • Exam 761: Querying Data with Transact-SQL
    Microsoft
    Dec, 2019
    - Nov, 2024
  • QSD - Informatics & Connectivity Application Training
    Bio-Rad Laboratories
    Mar, 2019
    - Nov, 2024
  • VMware vSphere: Advanced Networking
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • Office 365: Administration
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Evolution Product Consultant
    Sage
    Jan, 2012
    - Nov, 2024
  • CPA
    Certified Public Accountant (CPA)
    Jan, 2009
    - Nov, 2024
  • AWS Certified Solutions Architect
    Amazon Web Services (AWS)
    Oct, 2021
    - Nov, 2024
  • AWS Certified Solutions Architect – Associate
    Amazon Web Services (AWS)
    Oct, 2021
    - Nov, 2024

Experience

    • Kenya
    • Biotechnology Research
    • 1 - 100 Employee
    • IT & Technical Support Manager
      • Jun 2017 - Present

      • Microsoft 365 Administrator: Azure Active Directory (AAD), SharePoint Administration, Threat Protection, Managing Office 365 Identities and Requirements, and enable connectivity and administer Azure Rights Management, the policy-based security solution for Office 365• Dynamics 365 Finance and Operation Administrator: Managing Users and Access Permissions, End-user training, Report and Layout Customization • Data Visualization: Business Intelligence Visualization using Power BI, DAX, Power Query, Excel, SSIS, SSRS, SSAS (tabular model)• Business Process Automation: Creating workflows in Microsoft power automate to manage approvals, document flows, and Power Apps that update SharePoint and SQL Server, T-SQL scripts, stored procedures, functions, triggers, writing ad-hoc queries, and dynamic SQL.• Managing Technical Business Unit: Scheduling Installations, Maintenance and Repair, Customer Annual Maintenance Contracts, and performance evaluation of our engineers.• Installation and Application Support of Bio-Rad Unity Real-Time (Laboratory Quality Control Data Management Solution) and BioTek (Multi-Mode Detection, Liquid Handling, And Automation Systems).• Integrating our ERP with third-party applications by querying and injecting data from XML or JSON to our database using API. Show less

    • IT & Systems Administrator
      • Jun 2014 - Jun 2017

      - Sage ERP, SQL 2016 Database & IT Infrastructure Administration.- Developing workflows, processes and procedures for different sectors of the business.- Identify problematic areas and implement strategic solutions in time.- Understand and anticipate requirements from Business Units to fulfil their requirements and help them to meet their expectations. - Break down their requirements into project & setup realistic planning- Meeting end-user requirements for system use, reports & dashboards.- Assist Finance Manager in day to day book keeping and designing management reports. - Placing orders with oversea suppliers and tracking shipments. Show less

    • Kenya
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Enterprise Resources Planning Consultant
      • 2010 - 2014

      • Implementation of Sage ERP, Sage 300, Sage X3, and Microsoft NAV. • Collaborating in planning, designing, and deployment of any new business applications and enhancement to existing business applications. • Detailed process workflows for all business areas to prepare ERP system requirements. • Responsible for System Analysis, design, development, testing, and system implementation. • Deliver project-based consulting activities, through the entire project lifecycle, on ad-hoc and medium to long-term engagements. • Training and providing support for customers and salespeople on the solutions provided. • Installation of Windows Servers, configuring AD, DNS, firewall, Domain Controller, and Group Policies. • Server Virtualization using VMware vSphere 5 and created virtual machines on ESX 5.0 server • Advise customers on the best solutions in line with their business requirements. Show less

    • Accounts Assistant
      • Mar 2009 - Nov 2009

      - Reconciliation of monthly bank statements. - Data entry in SAGE accounting System. - Preparation of management report. - Reconciliation of monthly bank statements. - Data entry in SAGE accounting System. - Preparation of management report.

    • Accounts Assistant
      • Jan 2008 - Jan 2009

      - Reconciliation of monthly bank statements. - Data entry in SAGE accounting System. - Payroll Administration. - Reconciliation of monthly bank statements. - Data entry in SAGE accounting System. - Payroll Administration.

Education

  • University of Nairobi
    Master's degree, Management Information Systems and Services
    2017 - 2019
  • Kenyatta University
    Bachelor of Science - BS, Information Technology
    2008 - 2012
  • Strathmore University
    Certified Public Accountant (CPA), Accounting and Business/Management
    2006 - 2008
  • Institute Of Software Technologies
    AWS Solution Architect, Cloud Computing
    2021 - 2021

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