Experience

South Star Software Pvt Ltd

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Executive Assistant & Administrator

  • Dec 2022 - Present



Awfis Space Solutions Private Limited

• India
• Leasing Non-residential Real Estate
• 300 - 400 Employee

• Senior Community Service Executive-Operations

  • Mar 2021 - Dec 2022



Spaces. offices | co-working | meeting rooms.

• Netherlands
• Leasing Non-residential Real Estate
• 300 - 400 Employee

• Community Associate

  • Mar 2019 - Nov 2020

  New Centre Opening, Setup of Centre systems; Assistance to clients in all functions related to the administrative routine; Supervision of personnel; Support for finance and administration activities and budgets; Accounts payable management; Supervision and monitoring of any technical problem (telephony, internet, etc.); IT services Coordinate deliveries and facilities with local teams; Budget, organization, planning and follow-up of events; Reception of guests and visitors; Purchasing office supplies and cups; Responsible for the opening and operation of the Centre. Show less



JW Marriott Hotel Mumbai

• Mumbai Area, India

• Front Office Associate

  • Feb 2018 - Feb 2019

  Guest service associate - Front Office Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Show less



Hyatt Regency Mumbai

• India
• Hospitality
• 1 - 100 Employee

• Internship

  • May 2015 - Oct 2015