Experience

Yorkshire Gas and Power
• United Kingdom
• Utilities
• 1 - 100 Employee
• External Recoveries Manager

  • Oct 2021 - Present


PFP Energy

• United Kingdom
• Utilities
• 1 - 100 Employee

• Customer Success Manager

  • Mar 2021 - Present

  Preston, England, United Kingdom

• Customer Success Manager

  • Feb 2021 - Present

• B2B Customer Contact Manager

  • Nov 2019 - Feb 2021

• B2B COT & SPA Manager

  • Jul 2019 - Feb 2021

• Operations Team Leader

  • Mar 2019 - Feb 2021

  Preston



BES Utilities

• United Kingdom
• Utilities
• 1 - 100 Employee

• Operations Team Leader Registraion & Loss

  • Mar 2018 - Feb 2021

  Fleetwood, Lancashire, United Kingdom



Business Energy Solutions

• Poland
• Renewables & Environment
• 1 - 100 Employee

• Senior Credit Controller

  • May 2011 - Feb 2021

  • Chasing debt by telephone & email whilst reducing debtor days • Allocating payments in accordance with the customer remittance • Processing and generating reminder letters & monthly statements • Liaising with the accounts and operational departments to resolve outstanding queries • Ensuring that all major accounts work to agreed order & cash cycle • Daily & monthly reporting / account reconciliation's • Investigate and resolve queries relating to non-payment of invoices •… Show more • Chasing debt by telephone & email whilst reducing debtor days • Allocating payments in accordance with the customer remittance • Processing and generating reminder letters & monthly statements • Liaising with the accounts and operational departments to resolve outstanding queries • Ensuring that all major accounts work to agreed order & cash cycle • Daily & monthly reporting / account reconciliation's • Investigate and resolve queries relating to non-payment of invoices • Working to strict monthly and annually collection targets Show less