Experience

Eastern Iowa Community College

• United States
• Higher Education
• 100 - 200 Employee

• Customer Care Advocate

  • Dec 2021 - Present

  Customer call center assisting with the needs of students for admission and financial aid Customer call center assisting with the needs of students for admission and financial aid



Cardiovascular Medicine, P.C.

• United States
• Medical Practices

• Chart Prep

  • May 2011 - Dec 2021

  I currently prepare charts for various providers for new and established upcoming appointments. I review each chart for correct location, appointment type, and locate new records in order to ensure the continuity and quality of patient care. My current position requires working knowledge of medical conditions specific to our practice as well as extensive knowledge of practice policies regarding appointment type. I am proficient with multi-line phones. I am competent in the use of software such as Microsoft Office and NextGen. I am able to multitask, prioritize, and complete each task with limited supervision. I am in contact with patients, providers, and outside offices. I am able to communicate effectively in a professional manner in person, on the phone, or via email. I am also required to assist in any additional duties assigned to me, but not directly related to my specific job. Show less

• HIM

  • Jul 2009 - Dec 2021

  Review, edit, and send transcribed documents to referring physicians

• Administrative Assistant

  • Jun 2006 - Jul 2009



Eagle Country Market

• Clerk

  • Aug 1993 - Sep 2003

  I oversaw the general day to day tasks required by front end staff. I made the break schedule for the day, counted down drawers, balanced the safe, and worked at the front counter. I oversaw the general day to day tasks required by front end staff. I made the break schedule for the day, counted down drawers, balanced the safe, and worked at the front counter.