Experience

Cyprus Federal Credit Union

• United States
• Financial Services
• 100 - 200 Employee

• Secondary Market Specialist

  • May 2016 - Present

  Processes best efforts lock requests, change requests, reprice requests, and extension requests in Optimal Blue. Processes commitments to Secondary Market investors and updates various systems and records. Provide support to loan originator for pricing inquiries and post lock questions/inquiries. Provide support to Secondary market investors for pricing inquiries, post lock questions/inquiries. Works with post-closing to ensure loans are delivered and sold. Monitor locked pipeline for follow up on lock expiration's, cancellations, extensions, etc. Generates daily rate file and uploading into pricing and LOS systems Show less

• Mortgage Closer / Funder

  • Jan 2014 - Present

  Prepare loan closing documents as assigned.Audit disclosures, initial application and HMDA information for accuracy.Prepare loans for funding.Review and clear funding conditions.Review files for compliance and HMDA regulations prior to doc.Verify ECOA regulation on all filesStatus all closed and funded loans, verify imaging is correct and meets established procedures.Coordinate with Loan Processor and Loan Officer on all files ready for closing documents to be prepared.Maintain a professional relationship with member, Title Company and Real Estate Agent by providing accurate and specific details about their loan. Show less



eBay

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Buy/Sell Registration teammate

  • Oct 2013 - Nov 2013

  Assist customers in navigating the eBay site and use of site tools. Help buyers and sellers resolve problems with accounts through actively listening and asking probing questions to get to the root of the problem. Search the knowledge data base to give accurate information to the customers. Assist customers in navigating the eBay site and use of site tools. Help buyers and sellers resolve problems with accounts through actively listening and asking probing questions to get to the root of the problem. Search the knowledge data base to give accurate information to the customers.



Northwest Research

• Ground Help Desk Specialist

  • Sep 2007 - Oct 2013

  Assists customers in handling electronic, phone, and email requests. Research and locate missing packages by using a search engine of company’s database of freight. Enter package descriptions into company database. Assists customers in handling electronic, phone, and email requests. Research and locate missing packages by using a search engine of company’s database of freight. Enter package descriptions into company database.



Smith's Food & Drug Centers

• Retail Groceries
• 700 & Above Employee

• Photo Lab Technician

  • Aug 2006 - Jun 2007

  Developed film and print pictures. Provided customer service and operated a cash register. Developed film and print pictures. Provided customer service and operated a cash register.