Senior Human Resources Analyst

• Sep 2021 - Present

Interim HR Analyst Senior

• May 2021 - Sep 2021

HR Specialist

• Nov 2018 - May 2021

- Payroll specialist and analyst acting as a focal for pay inquiries and the processing of off cycle, one time and continuous additional pay requests- Pay Placement and Compensation Analysis- Payroll and Recruitment Reporting and Tracking- Creation of department processes/flow charts for payroll and hiring distinctions- Provides training for faculty and employees, facilitation during Adjunct In-Service- Management of the Full Time, Adjunct and Temporary hire cycle including but not limited to acting as a focal for hiring managers, credential verification, search plan review, position management, interview scheduling, application review, preferred candidate offers, background and I-9 processing.- Employee Organizing Council and HR Process Committee Member- Experienced in Oracle PeopleSoft HCM, and SIS Data systems Show less

HR Coordinator

• Oct 2018 - Nov 2018

- Data Entry for all new Provider and Non-Provider new hires - Verification of hiring credentials - I-9 documentation and Form Processing - Recruitment reporting and email communications - Data Entry for all new Provider and Non-Provider new hires - Verification of hiring credentials - I-9 documentation and Form Processing - Recruitment reporting and email communications

HR Recruiting Specialist

• Mar 2014 - Sep 2018

High volume external and internal contact center, cross-site talent recruitment. Social media outreach, marketing and presentation design. Pay analysis for all contact center hires and internal promotions. Interview document creation, facilitation of the group interview process as well as new hire orientations and interviewing essentials trainings for all leaders. Processing of new hire data in PeopleSoft and Kronos, as well as spreadsheet and tracking maintenance. Co-leader of weekly cross-site staffing meetings. Payroll and termination processing. Corrective action sign-off, iExpense submissions and employee relations. Show less

Seasonal HR Recruiting Specialist

• Jun 2013 - Mar 2014

High volume external and internal Contact Center talent recruitment. Application review, position postings on external and internal sites. Facilitation of the group interview process as well as new hire orientations. Spreadsheet and tracking maintenance.

Email Specialist III

• Apr 2013 - Jun 2013

Handling of escalated customer emails, management of brand inquiries mailboxes as well as rockbridge survey emails for all brands with the US, UK Canadian and EU markets. Training review and feedback for all seasonal email agents. Chat agent for level II agent inquiries as well as back-up for EU customer service Chat.Sweeping of Queues, daily status reports and VTO monitoring.

Email Specialist II

• Oct 2007 - May 2013

Handling of customer and rockbridge survey emails for all brands with the US, UK and EU markets. Trained in the Canada market. Assisted with the training review queue for all seasonal email agents that are not released to send directly to the customers. Assisted with sweeping email queues, follow-ups and the team whiteboard. A member of the February 2013 Engagement Committee. Acts as phone support when needed.

Seasonal HR Employment Coordinator

• Jul 2012 - Nov 2012

Seasonal Recruiting Specialist (2009, 2010 and 2012 seasons)Processing of all Customer Service Consultant I applications in Taleo as well as final paperwork for all new hires. Assistance with resumes and applications for other seasonal roles. Attended job fairs and assisted in preparation of group interview and new member class materials. Facilitated group interviews as the HR focal. Assisted in offering schedules, was a shared contact for all background and drug testing results, compensation reports, hiring dashboards and declined offers. Show less

Remote Sales Admin

• Sep 2006 - May 2007

Worked from home, acting as a reporting focal and held ownership of all company reporting for Lenovo and IBM clients. Processed all bid and pricing requests for Lenovo, IBM and HP clients. Acted as a liaison between the account reps and the client for all pre and post sales invoicing. Assisted new sales reps with client account creation. Worked from home, acting as a reporting focal and held ownership of all company reporting for Lenovo and IBM clients. Processed all bid and pricing requests for Lenovo, IBM and HP clients. Acted as a liaison between the account reps and the client for all pre and post sales invoicing. Assisted new sales reps with client account creation.

Sales Assistant

• 2004 - 2006

Support Admin for IBM Team West, providing comprehensive support for the West manager, and 8 Sales Reps. Served as liaison between the sales reps and the client. Focal for all pre-sales and post sales support including the handling of all returns and billing adjustments/account reconciliation.Assisted with daily management of various organizational/reporting needs. Scheduling of team meetings, conference calls and lunches. Assisted the Executive Assistant to the Director of Sales in the planning and execution of floor contests. Completed DAC MTV Management Training Nominee Program. IBM Sales Assistant Lead, Direct Alliance, Tempe, AZ. — 6/2004 to 9/2005 IBM Lead Pass Order Admin II, Direct Alliance, Tempe, AZ. — 1/2004 to 6/2004 Show less