Amber Rosamond

Head of Client Success / Associate at Sandler Training - Mondbiz Enterprises
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Contact Information
us****@****om
(386) 825-5501
Location
Knoxville, Tennessee, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Professional working proficiency

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Experience

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Head of Client Success / Associate
      • Jan 2021 - Present

    • Marketing Director
      • May 2020 - Jan 2021

    • United States
    • E-Learning Providers
    • 1 - 100 Employee
    • Spanish and English Instructor
      • Apr 2023 - Present

    • Colombia
    • Education Administration Programs
    • 200 - 300 Employee
    • ESL Teacher
      • Jul 2019 - Feb 2020

    • Argentina
    • Education Administration Programs
    • 1 - 100 Employee
    • TEFL/TESOL Coordinator
      • Jan 2018 - Feb 2019

      The TEFL/TESOL coordinator trains and prepares more than 50 native/proficient, adult English speakers from around the globe to become TEFL-certified English teachers. They design and teach lessons on methodologies of teaching, phonology, skills training (reading, writing, speaking, listening, vocabulary), Business English, classroom management, etc. They are expected to grade, assist, observe and support trainees in practice lessons and classroom assignments as well as communicate with English schools throughout Buenos Aires for observation and workshop opportunities. The trainer is also responsible for coordinating, promoting and executing simultaneous group and individual English classes within the city of Buenos Aires. Show less

    • International Student Advisor
      • Jan 2018 - Aug 2018

      Working with Spanish students from all over the world, the student advisor shares the spirit and personality of ELEABAIRES by welcoming the students, planning activities and ensuring they are comfortable during their stay in Buenos Aires. The student advisor places students as the number one focus, while learning about their stories and providing them guidance so they can best experience all that Buenos Aires has to offer. While not working with students, the advisor assists with administrative tasks, such as booking students, creating calendars, running social media accounts and assisting in blog creation. With a high focus on all things digital, the student advisor strives to bring the welcoming, vivacious personality of ELEBAIRES to its online presence. Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Concierge Intern
      • May 2017 - Aug 2017

      A concierge strives to make a resident's day easier. By getting to know about residents' lives, their likes and dislikes and everything in between, a concierge ensures residents can enjoy this time of their lives to the fullest. A concierge assists with travel plans, medical appointments, scheduling and attending outings, delivering meals or anything else necessary. Job tasks can range anywhere from signing a resident up for an activity, to walking a dog while a resident is having surgery, to rewiring cables to hook up a new TV set. No two days are ever the same, encouraging the concierge to be organized, to handle multiple tasks at one time, to be easily adaptable and to be able to remain calm under pressure. Aside from concierge duties, this job also includes some work with social media and blog writing. The intern is given access to multiple social media accounts, with responsibility to take photos and videos of resident activities and create corresponding posts and blog posts. The intern is expected to maintain professional standards with posts, and follow-up with analytics whenever requested by a superior. Show less

  • AdZou
    • Columbia, Missouri Area
    • Account Executive
      • Jan 2017 - May 2017

      Connected the needs and desires of the client with the ideas of the creatives. Fostered open communication with the client, assuring the client was satisfied at every step of the process. Maintained reports of each team members hours, assisted all members of the team in various tasks, and ensured all tasks were completed according to predetermined deadlines. Presented ideas to the client at the end of the semester in a rehearsed, professional presentation. Connected the needs and desires of the client with the ideas of the creatives. Fostered open communication with the client, assuring the client was satisfied at every step of the process. Maintained reports of each team members hours, assisted all members of the team in various tasks, and ensured all tasks were completed according to predetermined deadlines. Presented ideas to the client at the end of the semester in a rehearsed, professional presentation.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Retail Hourly Associate
      • Apr 2015 - May 2017

      Helping customers have the best experience possible, an associate helps take orders, makes food and drinks, washes dishes and aids anywhere else needed. Maintaining the Cafe as an oasis for customers, an associate remains helpful during even the busiest times of the day. Since they represent the values of Panera, the customer's best interest is always in mind and their needs are taken seriously. Helping customers have the best experience possible, an associate helps take orders, makes food and drinks, washes dishes and aids anywhere else needed. Maintaining the Cafe as an oasis for customers, an associate remains helpful during even the busiest times of the day. Since they represent the values of Panera, the customer's best interest is always in mind and their needs are taken seriously.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student
      • Aug 2013 - May 2017

  • Timeout Barcelona
    • Barcelona Area, Spain
    • Intern
      • Sep 2016 - Dec 2016

      While writing about the culture of Barcelona for English speaking tourists, an intern at Timeout Barcelona has the opportunity to explore the rich heritage Catalonia has to offer. Crafting articles that spotlight different traditional cuisines, magnificent buildings and desserts of all kinds, an intern has the chance to learn about anything and everything. Articles are researched and brainstormed with coworkers to ensure that everything is representative of the culture. A working knowledge of the Content Management System (CMS) is taught, allowing the intern to input their own articles straight into the database. While following deadlines and meeting times, the intern is expected to work thoroughly and effectively to ensure the best possible product. Show less

    • Spain
    • Photography
    • 1 - 100 Employee
    • Strategic Communications Intern
      • Sep 2016 - Dec 2016

      There is no typical day for an intern at Ruido Photo. From assisting in the creation of a new website, to planning and implementing social media campaigns, to running an Instagram account, to setting up and taking down exhibitions, an intern will always be doing something different. Since Ruido Photo is a non-profit organization, the intern is challenged to find different ways to reach audiences and gain followers. Writing out social media plans, learning the emerging technology of Instagram stories, and running social media campaigns are a few ways the intern can begin the process of reaching broader audiences. Embracing the coworking culture, an intern may also find themselves assisting others around the office who aren't directly related to the business. The ability to edit and translate English papers is a large strength the native English speaker brings to the table, both for RUIDO Photo, as well as other businesses. Above all else, an intern is accepted into the small but mighty family that is RUIDO Photo, with experiences and friends that will last a lifetime. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Content Marketing Intern
      • May 2016 - Aug 2016

      Creating content for different target audiences, a content marketing internship at Central Bank means numerous writing opportunities. After in-depth research of each topic and its intended target audience, an intern creates different articles to help consumers better understand their financial lives. Alongside writing articles, experience with campaign writing is also a possibility. Besides writing, there is also a chance for interns to work with social media. Using the application Tailwind, an intern learns to create pins and pin descriptions and then schedules pins for publication. Public speaking opportunities are available for different community events as well as for the sharing of campaign ideas. After thorough research, an intern can build a presentation, share ideas with the staff, and build new concepts with the guidance of a mentor. Interns also travel to other businesses such as agencies in the area or printing companies like Modern Litho. Interns become part of the company, sitting in meetings, sharing opinions and evaluating current procedures. Show less

Education

  • University of Missouri-Columbia
    Bachelor's degree, Journalism
    2013 - 2017
  • Frisco High School
    2008 - 2013

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