Experience

Richmond SPCA

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Program (Volunteers) Manager

  • Mar 2022 - Present

  Sustain volunteer involvement by mentoring, engaging, and recognizing volunteers for their crucially-important contributions Engage in routine evaluation of volunteer training and programming and make adjustments to continually enhance efficiencies and effectiveness Align expectations of visiting volunteer groups with the needs of the organization Ensure that volunteers have a safe and supportive environment in which to work, encourage open communication and approach difficult conversations with empathy and compassion Train staff to support our volunteers effectively and cooperatively Recruit mission-compatible volunteers and work to match their individual skills and interests with organizational needs Develop and implement goals and objectives for the volunteer program which support the mission of the organization Represent the Richmond SPCA at community events, informational tables, volunteer fairs, etc. Lead various volunteer trainings, which require speaking in front of individuals/large groups in person and over video conference platforms such as Zoom Assist in the identification of organizational volunteer needs and develop and maintain a schedule of assigned tasks for volunteers with input from department managers Creatively problem solve for challenges that may impact the department React promptly to requests from volunteers and department managers Utilize existing programs to track volunteer involvement and record and track volunteer activity for reporting and analysis purposes Maintain volunteer communications through different platforms (including Trello, Facebook, email, weekly volunteer enewsletter etc.) Develop and adhere to departmental budget Supervise Volunteers Assistant and process biweekly payroll Maintain relationships with recurring community volunteer partners Provide administrative support for specialty volunteer groups Show less



Montgomery County Government

• Government Administration
• 700 & Above Employee

• Program (Admissions) Specialist

  • Mar 2020 - Mar 2022

  Works with pet owners of differing backgrounds facing a variety of situations, including but not limited to homelessness, financial instability, lack of access to veterinary care, and pet behavior challenges. Coordinates and communicates with business contacts concerning sensitive client and case specific information, including veterinary hospitals and social services agencies. Creates and maintains records of interactions between clients and the OAS including potential owners of missing pets, interactions with owners of confiscated animals, and case management of OAS Safety Net Foster clients. Advises clients on identifying needs and courses of action clients may take to avoid surrendering their pet to the shelter or locating lost pets. Provides low stress handling and restraint, administers treatment, collects test samples, and administers medications and vaccinations. Provides daily cleaning of animal holding areas consistent with isolation protocols and requirements. Serves as an advisor to customer service representatives when conflict arises or in animal related emergencies. Show less



City of Chesapeake

• United States
• Government Administration
• 300 - 400 Employee

• Shelter Attendant

  • Mar 2017 - Nov 2019

  Increased shelter live release rate by coordinating with local rescues, finding fosters for underage animals, and counseling the public on appropriate adoption choices. Assessed animal adoptability based on behavior, temperament, and condition. Maintained a sanitary shelter environment, administered vaccines, and performed diagnostic tests to aid in disease detection and prevention. Implemented ideas to promote adoption, enrichment, and stress management to improve the wellbeing of animals in care. Show less



Virginia Wesleyan University

• United States
• Higher Education
• 200 - 300 Employee

• Resident Assistant

  • Jan 2017 - Aug 2017

• Marlins Read Coordinator

  • Aug 2016 - May 2017

  Being a site leader for various sites ensuring the needs of the program are met, obtaining and maintaining volunteers for sites, office work



Norfolk Animal Care Center

• United States
• 1 - 100 Employee

• Continuing Animal Care Intern

  • Nov 2016 - May 2017

  My responsibilities include animal enrichment, feedings, cleanings, reporting signs of illness, and laundry. My responsibilities include animal enrichment, feedings, cleanings, reporting signs of illness, and laundry.



USDA-ARS

• Research Services
• 700 & Above Employee

• Management Analyst

  • Jun 2015 - Aug 2016

  Worked under the Special Projects Coordinator assisting with administrative tasks including serving as a coordinator for the Employee Engagement Council, importing data for the Foreign Visitors program, and aiding in the development of a strategic planning worksheet. Worked under the Special Projects Coordinator assisting with administrative tasks including serving as a coordinator for the Employee Engagement Council, importing data for the Foreign Visitors program, and aiding in the development of a strategic planning worksheet.