Amber Moceri
Business Analyst at NXT Level Technologies, LLC- Claim this Profile
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Bio
April Parsons
I have had the greatest pleasure working with Amber Moceri. She has provided me and my organization with outstanding customer service and has truly exceeded our expectations. Amber was always one step ahead of us as she continuously anticipated our needs. Some additional areas where Amber excels are: Motivation and organization; Communication and follow-through; Problem solving by gathering the right people together to solve the right problem; and Customer Engagement. I highly recommend Amber to anyone that is looking for a serious professional who can get the job done while fostering a high level of customer experience and satisfaction.
April Parsons
I have had the greatest pleasure working with Amber Moceri. She has provided me and my organization with outstanding customer service and has truly exceeded our expectations. Amber was always one step ahead of us as she continuously anticipated our needs. Some additional areas where Amber excels are: Motivation and organization; Communication and follow-through; Problem solving by gathering the right people together to solve the right problem; and Customer Engagement. I highly recommend Amber to anyone that is looking for a serious professional who can get the job done while fostering a high level of customer experience and satisfaction.
April Parsons
I have had the greatest pleasure working with Amber Moceri. She has provided me and my organization with outstanding customer service and has truly exceeded our expectations. Amber was always one step ahead of us as she continuously anticipated our needs. Some additional areas where Amber excels are: Motivation and organization; Communication and follow-through; Problem solving by gathering the right people together to solve the right problem; and Customer Engagement. I highly recommend Amber to anyone that is looking for a serious professional who can get the job done while fostering a high level of customer experience and satisfaction.
April Parsons
I have had the greatest pleasure working with Amber Moceri. She has provided me and my organization with outstanding customer service and has truly exceeded our expectations. Amber was always one step ahead of us as she continuously anticipated our needs. Some additional areas where Amber excels are: Motivation and organization; Communication and follow-through; Problem solving by gathering the right people together to solve the right problem; and Customer Engagement. I highly recommend Amber to anyone that is looking for a serious professional who can get the job done while fostering a high level of customer experience and satisfaction.
Credentials
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Certified Salesforce Associate
SalesforceFeb, 2023- Nov, 2024
Experience
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NXT Level Technologies, LLC
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United States
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Information Technology & Services
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1 - 100 Employee
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Business Analyst
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Oct 2022 - Present
Worked with business units for a migration from a legacy Salesforce platform to the Salesforce Financial Cloud. Worked with business units for a migration from a legacy Salesforce platform to the Salesforce Financial Cloud.
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Insurity
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United States
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Software Development
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700 & Above Employee
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Senior Customer Success Manager
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Sep 2021 - Sep 2022
Managed large insurance carrier accounts as a day to day contact, while developing a positive working relationship with customer leadership and system leadership. Prepared professional presentations / reports, customer-facing messaging, and effectively lead customer meetings. Managed large insurance carrier accounts as a day to day contact, while developing a positive working relationship with customer leadership and system leadership. Prepared professional presentations / reports, customer-facing messaging, and effectively lead customer meetings.
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Mutual of Enumclaw
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United States
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Insurance
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300 - 400 Employee
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Material Damage Supervisor
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Feb 2019 - Sep 2021
Managed a team of 10 adjusters and support staff handling material damage and salvage aspects; developed and implemented operational plans and procedures to enable successful team operations.
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Material Damage Trainer & Quality Consultant
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Mar 2017 - Feb 2019
Generated and facilitated a training plan for new hires and internally promoted employees for various roles in the organization and created guidelines for all claims adjusters in the unit to ensure uniformity and clarity
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Claims Representative
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Feb 2015 - Mar 2017
Handled first party injury, non-injury, commercial, personal auto and farm insurance claims. researched coverage and investigated the facts of the loss.
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State of Washington
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Government Administration
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700 & Above Employee
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Subrogation Specialist
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Apr 2014 - Feb 2015
Complied with RCW 7.68 and other applicable WACs, managed a case load between 200-300 claims requiring follow regarding restitution or 3rd party recovery. Complied with RCW 7.68 and other applicable WACs, managed a case load between 200-300 claims requiring follow regarding restitution or 3rd party recovery.
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Progressive Insurance
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United States
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Insurance
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700 & Above Employee
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Legal Assistant
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Apr 2011 - Apr 2014
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Managed Repair Representative
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Jun 2008 - Apr 2011
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Claims Generalist Associate
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Jan 2008 - Jun 2008
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Education
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Washington State University
Bachelor of Arts (B.A.), Criminal Justice
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