Project Coordinator - Consultant

• Nov 2022 - Present

DigitalNet Project Lead

• May 2019 - Nov 2022

Field Engineering - Project Lead Maintain and monitor project plans, project schedules Prepare necessary presentation materials Ensure project deadlines are met Organize, attend and participate in stakeholder meetings Supervise Coordinator and Project Team Document and follow up on important actions and decisions Determine project and communicate changes Administrative support for diverse teams and departments Develop project strategies with Project Lead Ensure projects adhere to project scope Assess project risks and issues and provide solutions Show less

Project Coordinator

• Nov 2018 - May 2019

Back office Support Field Supervisors and Project Management Team including material ordering and subcontractor coordination Provide assistance with onboarding and document generation for new highers Intermediate blueprint reading and interpretation Managed several eight-week construction projects simultaneously Document control and management; contracts, insurance, point of contact records Provide job costing upon completion of projects Back office Support Field Supervisors and Project Management Team including material ordering and subcontractor coordination Provide assistance with onboarding and document generation for new highers Intermediate blueprint reading and interpretation Managed several eight-week construction projects simultaneously Document control and management; contracts, insurance, point of contact records Provide job costing upon completion of projects

Account Manager/ Head of Internet Services Division

• Oct 2014 - Oct 2018

Since my return to CMS Communications inside sales team, I continue to oversee a million plus dollars in business. My clients and their successes are my number one priority. Cloud voice services and solutions are my current focus. Many of my clients have invested a significant amount of resources into Cisco hardware and training. Within those same companies, users are choosing work with a Skype for Business solution. The biggest challenge has been the ability for these two tools to work together and maximize collaboration as a whole. CMS offers a new solution that provides a seamless cross platform communication. For more on how Cisco and Skype for Business can talk to each other, contact me for a demo. Cellular and Mobile are also the way of the future and with my experience at Suddenlink, I have a strong grasp on what it takes. I regularly attend webinars for companies like Plantronics, RingCentral and PMP certification training. Show less

Carrier Account Manager

• Apr 2013 - Oct 2014

As a Carrier Account Manager with Suddenlink, I work together with a team of highly skilled and motivated Account Executives, Project Managers, as well as the best customers the industry has to offer. I provide a key interface between large groups of off-net buyers and our internal pricing and solutions teams. I provide the necessary pre-sales activities, follow up on materials submitted in RFQ scenarios, build rough drafts for marketing materials the carrier teams submits to potential and existing customers, develop standards for understanding and accepting data for future projects, as well as provide incite as to what our customers are seeking and report on market trends. Currently I maintain day to day contact with customers, Account Executives and Business Development Managers, assisting them with any activities they require to make their jobs of selling more streamlined and productive. Show less

Inside Sales and Account Manager

• Sep 2005 - Apr 2013

While employed by CMS Communications, I was an inside sales representative overseeing nearly a million dollars in business. My clients and their satisfaction are my number one priority. I strive to learn something new in technology every day; its quickly changing and I want to keep up. I regularly attend webinars for companies like Polycom, Plantronics, & Lifesize. I have earned certifications from Plantronics as a headset specialist, and I have completed Level one training for the LifeSize video product. Show less

Server and Bartender

• 2003 - 2005

At Kriegers, I took my customer service skills to the max. I learned to tend bar, create a comfortable dinning atmosphere and keep things running smoothly. Shift leader position was offered to me and I enjoyed the experience. Opening the breakfast buffet was a challenge as we opened at 4:30 in morning. I was happy, perky and always made sure my guest knew they were welcomed. At Kriegers, I took my customer service skills to the max. I learned to tend bar, create a comfortable dinning atmosphere and keep things running smoothly. Shift leader position was offered to me and I enjoyed the experience. Opening the breakfast buffet was a challenge as we opened at 4:30 in morning. I was happy, perky and always made sure my guest knew they were welcomed.