Amber Keen Ellis
Client Support Specialist at Maxient LLC- Claim this Profile
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Bio
Experience
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Maxient
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Client Support Specialist
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Feb 2018 - Present
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Shenandoah University
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United States
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Higher Education
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700 & Above Employee
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Associate Director of Student Conduct & Title IX Coordinator
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Feb 2017 - Feb 2018
• Administer all aspects of the student conduct process and supports the Dean of Students • Supervise, coordinate member selection, and train the Community Conduct Council • Serve as a case manager tracking student conduct cases, statistics and educational sanctioning • Serve as a conduct officer and adjudicates high-level violations of the Student Code of Conduct • Serve as a member of the Behavior Consultation Team and the Threat Assessment Team • Participate in an on-call rotation for advising Residence Life staff regarding the handling of high-level campus conduct violations and crisis management • Serve in the investigation and adjudication processes of Title IX investigations involving student cases • Responsible for developing and executing Shenandoah University’s Title IX compliance efforts with Title IX, Campus SAVE Act and the Clery Act • Work with the deputy coordinators in Human Resources and Athletics for Title IX monitoring, receiving, and investigating Title IX complaints • Train, select and coordinate the Sexual Misconduct Hearing Panel • Assist with strategic planning and vision for long-term programming, enhancing campus climate around Title IX compliance, sexual assault prevention, gender and domestic violence, stalking and education efforts • Responsible for departmental assessment and preparing data and statistics for annual reports
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Mary Baldwin University
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United States
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Higher Education
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300 - 400 Employee
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Director of Student Conduct and Development
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Aug 2012 - Feb 2017
• Served as the Chief Conduct Officer overseeing and administering the campus conduct system. This included the overall management of Maxient, the judicial software system for campus. • Served as a Deputy Title IX Coordinator, investigating cases of sexual misconduct. • Coordinated training and education. This includes, but was not limited to, initial training, orientation programming, and in-service training for faculty, staff, and students. • Coordinated on-going prevention and awareness efforts. • Developed conduct codes, adjudication systems, and related procedures as needed. • Prepared and disseminated educational materials, including brochures, posters, and web-based materials regarding rights and responsibilities, to the campus community. • Organized and maintained case files, reports, and other compiled records regarding judicial cases, including annual descriptive reports of number and nature of filed complaints and disposition of complaints. • Prepared annual statistical reports for the campus community. • Remained knowledgeable of current state and federal law and regulations and trends in the field. • Assessed risk and implemented solutions to campus concerns as a member of the Campus Assessment and Risk Management Committee. • Served as the point person for intervention with students who present “at risk” behaviors (academic, emotional, social, etc.) as identified by the college community working collaboratively with all college support mechanisms to bring all the resources to bear. • Monitored student success initiatives (programs and individual interventions) making adjustments accordingly to increase student success rates. • Served as a member of the professional staff on call team responding to after-hours incidents and crisis situations. • Served as the Advisor to the Residence Hall Association, the Judicial Board, and the Sophomore Class Officers.
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Western Carolina University
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United States
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Higher Education
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700 & Above Employee
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Resident Director
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Jun 2009 - Aug 2012
• Managed the day-to-day operations and administration of a building that houses approximately 700 freshmen students as the professional level live-in staff member • Worked in two other areas that housed approximately 450 students; one for upperclassmen and the other for the Honors College • Provided leadership, supervision, and development for a staff of twenty-four undergraduate Resident Assistants and two graduate-level Assistant Resident Directors • Facilitated a living-learning environment outside of the classroom through programming and student support efforts • Directed the implementation of the Student Success Initiative (intentional, one-on-one conversations between Resident Assistants and each of the students) three times a year • Responded to and counseled students on academic, social, and judicial issues as the needs arise, as well as refer appropriately to other resources when needed • Participated in a year-round duty rotation that serves the entire on-campus residential population of approximately 4,000 students • Managed the programming budget of approximately $10, 500 for the staff and hall council accounts • Served as a faculty advisor to a Residence Hall Council • Worked collaboratively with Facilities staff to maintain a safe living environment through the completion of Health and Safety Checks, building walk throughs, and follow-up on building maintenance issues • Worked collaboratively with Room Assignments Coordinator to facilitate the room change process and insure timely completion of paperwork
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Radford University
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United States
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Higher Education
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700 & Above Employee
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Resident Director
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Jun 2007 - May 2009
• Supported programming and active interventions of residents experiencing academic difficulty • Provided leadership, supervision, and development for a staff of six undergraduate Resident Assistants • Assisted students experiencing personal and group difficulties • Served as a faculty advisor to a Residence Hall Council • On-call several times a week for five residence halls of students serving as the initial responder for any situations • Completed administrative and clerical duties • Served as the initial administrator, investigator, and conduct case officer for conduct system violations occurring in the residence halls • Oversaw an all freshman building the first year and an upperclassman building with mostly international students and athletes the second year • Following direct supervisor's resignation, took over processing conduct for the five buildings in Moffett Quad, served as the faculty advisor for the Resident Assistant Advisory Board, and kept track of programming for the Quad.
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Education
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Radford University
Master of Science (M.S.), Clinical Psychology -
Radford University
Bachelor of Science (B.S.), Psychology and Criminal Justice