Amber Jones
Owner at Minnie's Travel Boutique- Claim this Profile
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Topline Score
Bio
Credentials
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ESL Certification
State of Indiana -
ESL Certification
State of Florida
Experience
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Minnie's Travel Boutique
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United States
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Travel Arrangements
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1 - 100 Employee
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Owner
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2016 - Present
Traveling is my passion and I have loved creating a business surround travel and building relationships with clients. I enjoy creating a meaningful experience for guests along with the organization, communication, project management, etc. on the business back end. Created company from scratch including developing business plan, financials, policy and procedure implementations, etc. Asked open-ended questions to best understand client needs and determine best travel offerings. Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets. Communicated security issues and protocols to clients traveling to unstable countries or locations. Oversaw payroll, training, financials, for all employees. o Cultivated strong value-added relationships with 100 customers on average each year with over 80% being repeat business. o Researched and created memorable and exquisite travel itineraries for high-level clients, celebrities, politicians and business executives. o Enhanced customer satisfaction ratings, researching travel options, negotiating rates, presenting best deals and resolving issues efficiently. o Promoted product branding initiatives, ensuring travel brochures and promotional literature are displayed prominently o Increased bottom-line revenue, monitoring travel competitor activity to maintain most competitive rate. o Collaborated with another travel agency to gain contract on a large group trip to Disney, staying on budget and resulting in 100 families booked directly through the agency and 20% increase in Disney bookings for the year. o Increased booked travel from $9K to almost $2M in 5 years. o Hired and trained over 30 independent contractors. o Worked with suppliers on special projects and maintained relationships with 6 BDMs. o Presented at 5 events on business building, including Christy Wright’s Business Boutique. Show less
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ELS Educational Services, Inc
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United States
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Education Administration Programs
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400 - 500 Employee
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English Second Language Teacher
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2012 - 2012
I enjoy the classroom environment and mentoring individuals on educational tasks. Very skilled in classroom management, documentation, educational development, and creating lasting relationships with students. Employed kinesthetic, visual and auditory approaches to make lessons interesting and interactive. Created immersive activities and utilized technology to enhance instruction. Engaged in cultural immersion programs with students to further augment global understanding. Oversaw test security and administration and handled payments. o Instructed more than 100 students through lectures, discussions, group activities and demonstrations. o Designed rigorous, differentiated lesson plans to further student mastery and education. o Taught lessons encompassing range of skill-building activities for speaking, writing, reading and listening. o Hired and trained over 10 Test Proctors. o Recognized for consistently receiving a 99% class passing rate. Show less
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Distance Learning Systems
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United States
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E-Learning Providers
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1 - 100 Employee
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Counselor
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2009 - 2010
Consulted and communicated with students on what classes to take. Answered phones and performed administrative duties at the front desk. Worked collectively with team members to deliver in support for identified students. Recognized for providing exceptional customer service. Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions. o Determined whether or not 200 students could transfer previous credits to their new college. o Created and reviewed reports to determine effectiveness of student learning and make recommendations on scheduling. o Delivered administrative support to 15 team members, including making copies, sending faxes, organizing documents and rearranging schedules. Show less
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Eustis Elementary School
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United States
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Primary and Secondary Education
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Elementary School Teacher
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2006 - 2009
Oversaw all subjects for students in Kindergarten through 3rd grade. Helped learners of all abilities build learning and study skills to promote life-long educational goals. Modeled lesson planning strategies and classroom management techniques to student teachers. Collaborated with administration to understand and meet the needs of each student. o Leveraged diverse instructional strategies and hands-on activities to engage 30 students on average and boost understanding of material. o Implemented remedial programs for 8 students requiring extra assistance. o Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps. o Earned positive feedback from parents regarding classroom instruction and student learning success. o Worked with 4 fellow grade teachers to develop cohesive educational plans and improve support for diverse students. o Consistently scored "perfect" on all teacher evaluations. o 100% of 3rd Grade Students Passed the FCAT and moved to 4th Grade. Show less
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Education
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Pensacola Christian College
Master of Science - MS, Educational Leadership and Administration, General -
Clearwater Christian College
Bachelor of Science - BS, Elementary Education and Teaching
Community
