Amber Joiner-Hill, MSSW

Outcome & Evaluation Manager at Habitat for Humanity of the Charlotte Region
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte, North Carolina, United States, US

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Experience

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Outcome & Evaluation Manager
      • Aug 2023 - Present

      Charlotte NC • Develop affiliate-wide system for selecting and measuring program outcomes • Design and manage the administration of data collection tools • Lead development of logic models and theories of changes for programs within Family Services Department • Consult with senior leadership on research and data initiatives • Fulfill internal and external data requests • Support development and marketing teams in their fundraising efforts

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Owner & Principal Consultant
      • Mar 2020 - Present

      My consulting firm facilitates organizational capacity building through services such as organizational assessments, strategic planning, technical report writing, qualitative research, and group facilitation. What sets MDC apart from many other consulting firms is the fact that all the work is completed through a social work lens, which results in more human-centered and sustainable outcomes

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Field Instructor
      • Jan 2022 - May 2023

      Provide ongoing supervision and mentorship to graduate level social work students as they complete their remote field placement at Magnolia Detroit Consulting.

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Fellow
      • Jan 2021 - Jun 2021

      Chicago IL • Selected to participate in a six-month professional development fellowship for mid-career professionals

    • United States
    • Research Services
    • 100 - 200 Employee
    • Associate Policy Analyst
      • Mar 2020 - Dec 2020

      Chicago, IL • Conducted qualitative research to identify the diversity, equity, and inclusion needs of a national fellowship network; responsibilities included co-developing interview protocols, interviewing ~40 study participants, and analyzing qualitative findings using Atlas.ti • Lead author of research brief that highlights interview and survey findings and outlines recommendations for future diversity, equity, inclusion, and anti-racism efforts

    • Associate Policy Analyst
      • Dec 2018 - Mar 2020

      Chicago, IL • Built capacity around TCOM’s data analytic activities, which included report writing on agency-level and jurisdiction-wide client outcomes, creation and dissemination of data dashboards, and improvement of client assessment tools • Led the creation of an online training curriculum aimed at increasing cultural awareness among direct service providers and consequently improve client outcomes • Developed and maintained positive and productive relationships with administrators and front… Show more • Built capacity around TCOM’s data analytic activities, which included report writing on agency-level and jurisdiction-wide client outcomes, creation and dissemination of data dashboards, and improvement of client assessment tools • Led the creation of an online training curriculum aimed at increasing cultural awareness among direct service providers and consequently improve client outcomes • Developed and maintained positive and productive relationships with administrators and front line staff in human services provision

    • Coordinator of Research Support
      • Oct 2017 - Nov 2018

      Chicago, IL • Coordinated grant proposal process for researchers and policy analysts • Reviewed and edited technical reports before public dissemination • Assisted in reviewing data sharing agreements with external partners • Provided administrative support to Director of Research • Co-Chair of Chapin Hall's Culture and Climate Committee

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Policy Fellow
      • Oct 2019 - Jun 2020

      Chicago, IL • Selected from a large pool of candidates to work with a mentor and build capacity as a macro social worker • Researched and analyzed the impact of payday lending companies on Black and Latino communities and communities with high rates of poverty

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Continuum of Care Coordinator
      • Mar 2015 - Jul 2017

      Front Royal, VA • Managed U.S. Dept. of Housing and Urban Development grant applications totaling $750,000+ • Facilitated capacity building for a six-county collaboration working to end homelessness in the Shenandoah Valley • Researched local and federal guidelines to ensure compliance • Represented the collaboration in community meetings and media outlets • Evaluated and created current and new organizational policies and procedures

    • Planner
      • Jan 2014 - Dec 2014

      Austin, TX • Designed and conducted program evaluations in order to identify and close gaps in social service provision • Collected, analyzed, and reported qualitative and quantitative data used for community planning • Participated in both collaborative and self-guided project work • Designed cultural competency programming for staff members • Hired as a temporary employee after a successful semester as a graduate level intern

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Social Work Intern
      • Sep 2012 - May 2013

      Austin, TX • Referred caregivers to appropriate resources in the community • Led a weekly early memory loss prevention class for older adults • Facilitated social and educational activities for adults with dementia • Coordinated loans of medical equipment to local residents • Received weekly supervision from a LCSW social worker

Education

  • University of Denver
    Organizational Development (Continued Education Coursework)
  • The University of Texas at Austin
    Master of Science in Social Work, Concentration: Community and Administrative Leadership
  • University of Michigan
    Bachelor of Arts, Psychology

Community

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