Experience

LMG Finance

• Canada
• Financial Services
• 1 - 100 Employee

• Finance Manager

  • Mar 2021 - Present

• Finance Coordinator

  • Jan 2018 - Mar 2021

  l Provide excellent customer service at all times across all platforms of communicationl Develop and maintain a positive relationship with dealer partners and bank partners through strategic seasonal phone callsl Deep understanding of credit knowledge; analyze credit reportsl Confidential manner, able to discuss sensitive personal matters with clientsl Analyze, edit and create financial documents for clients and lenders in a timely fashionl Provide ongoing support, communication and training with dealer partnersl Maintain ongoing detailed communication and clear status updates between related departments ie the finance office, dealer relations, administrationl Receives credit applications and finance inquiries across multiple platforms; strong ability to convert inquiries to customers Sells insurance and aftermarket warranty products Subprime finance deals specialist - takes deal from the inquiry stage through to the finish line- closes customerl Effectively navigates through bank portals, communicates with banks and dealers in a timely mannerl Show less

• Front Office Coordinator

  • Jun 2017 - Jan 2018

  l Maintain a friendly and positive attitude greeting and assisting customers over the phone, transferring to the correct personl Answer customer phone calls and obtain necessary information to assess whether the customer needs to speak to someone or can be helped by the front deskl Promote and market LMG to new clients over the phonel Provide excellent customer service over the phone and by email to dealer partnersl Continuously develop knowledge of products and industry related informationl Develop trusted rapport with new and existing customers, dealer partners and colleaguesl Source and purchase office related suppliesl Transfer incoming faxes to correct department Show less



TravellinTots Baby Equipment Rentals

• Independent Business Owner

  • Mar 2015 - Sep 2017

  Travellin Tots is Kamloops BC's premium boutique of baby and toddler equipment rentals. Serving Kamloops and the Thompson-Okanagan Region, we are dedicated to providing you with all the gear you need to travel stress free with your tots. Whether you are here for a holiday or business, taking a drive up to see family or friends, or live here in town, Travellin Tots has your outdoor and indoor baby and toddler needs met. We have a quality selection of child carriers, strollers, car seats, cribs and playpens, highchairs, play equipment and more. We are a home based business which is proud of the quality of our equipment and our high standard of our service. We service the Thompson - Okanagan region and provide free delivery and pick up in Kamloops! Show less



Briteland Holdings Ltd.

• Farming
• 1 - 100 Employee

• Customer Service Representative & Purchasing

  • Jan 2014 - Aug 2015

  Maintain a friendly and positive attitude greeting and assisting customers to find lasting solutions to home and garden care, pest management and horticultural advice Continuously develop knowledge of products and industry related information Develop trusted rapport with new and existing suppliers of garden products Provide ongoing support and communication with long term customers Source and purchase products related to special orders Maintain a friendly and positive attitude greeting and assisting customers to find lasting solutions to home and garden care, pest management and horticultural advice Continuously develop knowledge of products and industry related information Develop trusted rapport with new and existing suppliers of garden products Provide ongoing support and communication with long term customers Source and purchase products related to special orders



miniMinds LTD

• United Kingdom
• Automotive

• English Second Language Teacher

  • Jul 2011 - Oct 2012

  Develop, plan and deliver level appropriate course lessons Contribute to curriculum development and writing Host continuous learning workshops Maintain healthy relationships and ongoing communication with parents/clients Uphold a positive and approachable attitude Keep updated student progress records Oversee and evaluate level progression Develop, plan and deliver level appropriate course lessons Contribute to curriculum development and writing Host continuous learning workshops Maintain healthy relationships and ongoing communication with parents/clients Uphold a positive and approachable attitude Keep updated student progress records Oversee and evaluate level progression



Cambridge Billingual Primary

• English Second Language Teacher

  • Jun 2007 - Jun 2011

  Develop, plan and deliver level appropriate course lessons to all grades 1 through 6 Establish English as a Second Language Curriculum Plan, organize and deliver special events for extra-curricular learning Develop, plan and deliver level appropriate course lessons to all grades 1 through 6 Establish English as a Second Language Curriculum Plan, organize and deliver special events for extra-curricular learning