Amber J. Thompson

Education Operations Specialist at UW Health
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Contact Information
us****@****om
(386) 825-5501
Location
Madison, US

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5.0

/5.0
/ Based on 2 ratings
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Addie Peck

Amber recently provided a great training session that she skillfully scaled to meet the needs of all who attended. I was impressed how she provided an interactive and thought provoking session that felt inclusive for all. Amber excels with active listening while simultaneously directing the training to meet the organization's needs. She takes into account learning styles, comfort levels and innovative approaches to engage her audience. Amber is also extremely kind and genuinely cares about the people she supports.

Melissa Mennig

Amber is a wonderful trainer for The Road Home. She presents information in clear and engaging formats that keep her audiences active in their participation. She sets forth straightforward objectives and is mindful to integrate different learning styles into how her information is taught, I would highly recommend Amber for any training needs your organization may have.

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Credentials

  • Graduate; Co consipirator Workgroup
    Urban Triage, Inc.
    Jul, 2021
    - Nov, 2024
  • Teaching Certification grades 1-8
    Wisconsin Department of Licensing and Regulation

Experience

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Education Operations Specialist
      • Apr 2023 - Present

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Operational Trainer
      • Dec 2017 - Apr 2023

      Responsible for creating customized training & onboarding content for The Road Home using ADDIE (Analysis, Development, Implement, and Evaluate). Schedule, train, and coordinate multiple new hire training schedules providing over 325 hours training with content evaluation of 99%. Work in collaboration with Directors and Leadership to identify staff training needs and customize training content. Conduct agency wide training on key competencies. Assess efficacy of instructional content and… Show more Responsible for creating customized training & onboarding content for The Road Home using ADDIE (Analysis, Development, Implement, and Evaluate). Schedule, train, and coordinate multiple new hire training schedules providing over 325 hours training with content evaluation of 99%. Work in collaboration with Directors and Leadership to identify staff training needs and customize training content. Conduct agency wide training on key competencies. Assess efficacy of instructional content and material for internal training courses and responsible for training documents to support learning initiatives and increasing staff capacity Show less Responsible for creating customized training & onboarding content for The Road Home using ADDIE (Analysis, Development, Implement, and Evaluate). Schedule, train, and coordinate multiple new hire training schedules providing over 325 hours training with content evaluation of 99%. Work in collaboration with Directors and Leadership to identify staff training needs and customize training content. Conduct agency wide training on key competencies. Assess efficacy of instructional content and… Show more Responsible for creating customized training & onboarding content for The Road Home using ADDIE (Analysis, Development, Implement, and Evaluate). Schedule, train, and coordinate multiple new hire training schedules providing over 325 hours training with content evaluation of 99%. Work in collaboration with Directors and Leadership to identify staff training needs and customize training content. Conduct agency wide training on key competencies. Assess efficacy of instructional content and material for internal training courses and responsible for training documents to support learning initiatives and increasing staff capacity Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Account Manager - Client Partnerships
      • Nov 2015 - Oct 2017

      Maintained daily workflow prioritization and communicated clearly to ensure urgent deadlines are met Managed multiple concurrent projects meeting strict deadlines in four different time zones Initiated new consultant onboarding by granting security access, updated employee records, created Nordic email, and drafted offer letters and compensation structure Entered and maintained detailed notes in NetSuite; created saved search ques to analyze efficacy and trends Drafted… Show more Maintained daily workflow prioritization and communicated clearly to ensure urgent deadlines are met Managed multiple concurrent projects meeting strict deadlines in four different time zones Initiated new consultant onboarding by granting security access, updated employee records, created Nordic email, and drafted offer letters and compensation structure Entered and maintained detailed notes in NetSuite; created saved search ques to analyze efficacy and trends Drafted, developed, and managed offer letters and statements of work for 14 epic hospitals and 290 consultants Built and maintained strong long-lasting relationships with clients remotely Ensured compliance by reading, evaluating, and interpreting MSA & BAA language to comply with agreed upon terms Show less Maintained daily workflow prioritization and communicated clearly to ensure urgent deadlines are met Managed multiple concurrent projects meeting strict deadlines in four different time zones Initiated new consultant onboarding by granting security access, updated employee records, created Nordic email, and drafted offer letters and compensation structure Entered and maintained detailed notes in NetSuite; created saved search ques to analyze efficacy and trends Drafted… Show more Maintained daily workflow prioritization and communicated clearly to ensure urgent deadlines are met Managed multiple concurrent projects meeting strict deadlines in four different time zones Initiated new consultant onboarding by granting security access, updated employee records, created Nordic email, and drafted offer letters and compensation structure Entered and maintained detailed notes in NetSuite; created saved search ques to analyze efficacy and trends Drafted, developed, and managed offer letters and statements of work for 14 epic hospitals and 290 consultants Built and maintained strong long-lasting relationships with clients remotely Ensured compliance by reading, evaluating, and interpreting MSA & BAA language to comply with agreed upon terms Show less

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Housing First Case Manager/Shelter Manager/Employment and Training Coordinator
      • Oct 2010 - Dec 2015

      Started at the YWCA Coordinating 4 Employment and Training Programs reaching 120 clients. During my first year, I restructured the curriculum to reflect changes in the job market which resulted in achieving grant outcomes for the first time in 8 years. Promoted to Shelter Case Manager in 11/2010, I oversaw all aspects of the shelter and increased families finding housing. In 04/2015 I became the Coordinator for 2 housing programs funded by United Way. To best serve clients I established… Show more Started at the YWCA Coordinating 4 Employment and Training Programs reaching 120 clients. During my first year, I restructured the curriculum to reflect changes in the job market which resulted in achieving grant outcomes for the first time in 8 years. Promoted to Shelter Case Manager in 11/2010, I oversaw all aspects of the shelter and increased families finding housing. In 04/2015 I became the Coordinator for 2 housing programs funded by United Way. To best serve clients I established partnerships with outside agencies to streamline the intake process. Show less Started at the YWCA Coordinating 4 Employment and Training Programs reaching 120 clients. During my first year, I restructured the curriculum to reflect changes in the job market which resulted in achieving grant outcomes for the first time in 8 years. Promoted to Shelter Case Manager in 11/2010, I oversaw all aspects of the shelter and increased families finding housing. In 04/2015 I became the Coordinator for 2 housing programs funded by United Way. To best serve clients I established… Show more Started at the YWCA Coordinating 4 Employment and Training Programs reaching 120 clients. During my first year, I restructured the curriculum to reflect changes in the job market which resulted in achieving grant outcomes for the first time in 8 years. Promoted to Shelter Case Manager in 11/2010, I oversaw all aspects of the shelter and increased families finding housing. In 04/2015 I became the Coordinator for 2 housing programs funded by United Way. To best serve clients I established partnerships with outside agencies to streamline the intake process. Show less

Education

  • Edgewood College
    Bachelor of Arts (B.A.), Psychology and Education
    1999 - 2002

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