Office Administrator

• Sep 2020 - Present

*Preparing and gathering regulatory documents pertaining to any permitting*Maintaining permitting process until inspections required, scheduling inspections as requested*Closing out and distributing all permitting information*Preparing and sending agreements/contracts to customers*Properly filing and recording any information/agreements/contracts received from customers*Recording and attending executive meetings as necessary*Maintaining optimum organization both digitally and in the office*Answering phones and greeting customers and vendors*Event hosting duties*Accounts payable to ensure timely invoicing to our customers*Accounts Receivable to ensure billing is paid properly and on time*Collections as needed to close out past due invoices*Maintain companywide calendars and policy adherence documentation for employees*Maintain and order office supplies as necessary*Support sales staff with paperwork, errands and limited onsite customer visits*Other tasks as assigned

Administrative Assistant/Reservation Specialist

• Jan 2019 - Mar 2020

*Assistant to office manager and business owner *Manage contract data entry for business partners to company website *Scan, record, and keep track of past invoices and documents *Manage daily data entry and contract amendments for business partners *Prepare invoices for contracted clients and accounting departments *Maintain appropriate relationships with contracted clients *Prepare, record, check over and proofread invoices, and all other relevant materials *Organize, and determine proper locations for invoices, reports, quotes, and relevant material *Manage incoming emails and determine appropriate responses and send to appropriate personnel *Receive all orders/reservations and properly schedule accordingly *Maintain professional customer relationships *Record, maintain, and follow up to see all orders/reservations are seen through and completed *Manage any inspections of locations to guarantee customer satisfaction *Maintain logs of inspections and provide reports to office manager as well as business owner *Maintain an organized full time schedule in a fast paced environment *Laid off due to the pandemic COVID-19

Administrative Assistant & Secretary

• Nov 2017 - May 2018

*Answer and route incoming phone calls as necessary*Assistant to office manager and business owner *Manage pulling any necessary permits for upcoming projects *Manage important documentation needed for upcoming projects *Prepare billing and receive incoming payments *Prepare, proofread, and send proposed work to potential and existing clients *Prepare, record, check over and proofread invoices, and all other relevant materials *Organize, and determine proper locations for invoices, reports, quotes, and relevant material. *Order and receive equipment needed for upcoming projects *Manage incoming emails and determine where they need to be sent *Receive all incoming mail and send outgoing billing daily *Maintain professional customer relationships *Set up and record appointments for potential and existing clients *Set up any necessary inspections to complete any permits that may have been pulled for existing and completed projects *Maintain logs of projects and provide reports to office manager as well as business owner weekly *Maintain an organized full time schedule in a fast paced environment

Office Manager

• Jun 2016 - Nov 2016

* Answered and routed all incoming phone calls*Assist executive management*Manage daily sales *Manage important documentation *Prepare, record, check over and proofread invoices, reports and relevant material *Record and prepare material to be shipped and received *Organize, file, and determine proper locations for invoices, reports, quotes, and relevant material. *Order workplace supplies and maintain records * Answered and routed all incoming phone calls*Assist executive management*Manage daily sales *Manage important documentation *Prepare, record, check over and proofread invoices, reports and relevant material *Record and prepare material to be shipped and received *Organize, file, and determine proper locations for invoices, reports, quotes, and relevant material. *Order workplace supplies and maintain records

Stay at Home Mother

• Feb 2015 - Jun 2016

Business Fulfillment Specialist

• Feb 2013 - Sep 2013

Business Fulfillment Specialist:* Processed customer requests for mail distribution, digital and material* Provided quotes to customers for marketing materials on granular numbers* Client Relations with Dealerships at all times, via Phone or Email, and Video* Collaborated with Digital Art Department, Leadership, and Agents in Field* Processed and proofed marketing materials before delivery* Fast-Paced, and worked diligently, achieving all goals in time and fashion.* Maintained high customer satisfaction rate, happy customers are important* Processed and made final touches on digital art and mailers before distribution * Left position after medical requirements during pregnancy

Administrative Assistant/Office Manager

• May 2012 - Feb 2013

Administrative Assistant/Office Manager:* Prepare, record, check over and proofread invoices, reports and relevant material* Record and prepare material to be shipped and received* Organize, file, and determine proper locations for invoices, reports, quotes, and relevant material.* Open and distribute incoming regular and electronic mail and other material and coordinate the flow of information * Set up and uphold all filing systems* Order workplace supplies and maintain records

Sales Expert/Receptionist

• Jul 2011 - Feb 2012

Sales Expert/Receptionist:* Assist management with office duties: compiling logs, bank deposits, filing, and scanning * Have in depth knowledge of products and materials to better inform each customer* Provide excellent interpersonal and customer service skills Sales Expert/Receptionist:* Assist management with office duties: compiling logs, bank deposits, filing, and scanning * Have in depth knowledge of products and materials to better inform each customer* Provide excellent interpersonal and customer service skills

Store Front Associate

• Oct 2010 - Jul 2011

Store Front Associate:* Operated store front and cashier front, high volume store with many customers* Awarded for Customer Service Excellence* Took initiative in clerical work with Manager, creating work schedules, store numbers, opening/closing shifts Store Front Associate:* Operated store front and cashier front, high volume store with many customers* Awarded for Customer Service Excellence* Took initiative in clerical work with Manager, creating work schedules, store numbers, opening/closing shifts