Experience

Gold Medal Products Company

• United States
• Food and Beverage Services
• 200 - 300 Employee

• Territory Sales Manager

  • Aug 2018 - Present

  Cincinnati, Ohio, United States · Work with large scale arenas to provide equipment and supplies for all concession needs. · Leading field sales manager of concession equipment in Northern Ky, Cincinnati, and Eastern Indiana. · Maintain and prepare expense reports, commission reports, and customer interaction logs in Salesforce. · Create quotes and presentations for large customer accounts and educational boards. · Assist with new employee training creating personal sales initiatives and providing coaching for… Show more · Work with large scale arenas to provide equipment and supplies for all concession needs. · Leading field sales manager of concession equipment in Northern Ky, Cincinnati, and Eastern Indiana. · Maintain and prepare expense reports, commission reports, and customer interaction logs in Salesforce. · Create quotes and presentations for large customer accounts and educational boards. · Assist with new employee training creating personal sales initiatives and providing coaching for employee development. Show less



Cengage Group

• United States
• E-Learning Providers
• 700 & Above Employee

• Learning Consultant

  • Jul 2016 - Aug 2018

  Independence, Kentucky, United States · Responsible for $1.2 million territory in North Carolina for higher education textbook sales for trades and skills disciplines · Maintain sales goals as well as added growth · Assist with on-boarding and training of new employees · Establish takeaway business for instructors adding new textbooks to their courses · Responsible for initial sale and implementation of digital course product · Work with marketing and product managers to drive revenue generating initiatives

• Digital Growth Consultant

  • Nov 2013 - Jul 2016

  Independence, Kentucky, United States · Worked directly with account executives for textbook orders · Specialized in digital delivery to districts, as well as individual instructors and students · Assigned multiple special handle accounts, · Prepared usage billings and invoice delivery · Responsible for multiple data driven reports on a weekly and monthly basis



Convergys

• Lead Customer Service Associate

  • Jul 2005 - Oct 2013

  Erlanger, Kentucky, United States · Maintained and provision 350+ AT&T Corporate Calling Card EMEA accounts · Led outbound residential service pilot which was successful and allowed AT&T to bring the program in- house to align a new division · Prepared 10 agents to work from home and organized their transition from the office while also managing their day to day production activities.