Amber Fee
Director of Conference Services at Silver Bay YMCA Conference and Family Retreat Center- Claim this Profile
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Bio
Experience
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Silver Bay YMCA Conference and Family Retreat Center
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United States
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Hospitality
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1 - 100 Employee
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Director of Conference Services
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Oct 2022 - Present
I currently oversee all conference coordinators, the conference setup team as well as our security team. I ensure that all conferences, retreats, groups small and large, are successfully executed to secure current revenue and increase future revenue. While ensuring the groups are executed successfully, I am also working with my setup team to accurately setup the conference requests from AV and Audio needs that come with video conferencing or simply making sure their tables and chairs are positioned to their liking. Our Security Team is overnight based, and I work with them to make sure our campus is safe and secure every night. This is a position focused heavily on the operational demands of our external and internal guests and experiences new situations and challenges every day.
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Conference Sales Manager
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Jan 2019 - Present
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Conference Sales Manager
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Jan 2019 - Present
I work closely with the Director of Sales and Marketing to ensure all groups, conferences, weddings and family reunions are properly and appropriately taken care of from meeting space setups, to contracting and deposits, to working with other vendors depending on the needs of the contracted group.
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Holiday Inn Resort Lake George
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United States
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Hospitality
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1 - 100 Employee
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Food and Beverage Manager
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Dec 2015 - Jul 2018
Worked with the Food and Beverage Director to ensure all staff members were properly trained to provide the best guest service. Also in charge of the inventory, ordering and setting up banquets for guests. Assisted in scheduling and other aspects requested by the Director. Worked with the Food and Beverage Director to ensure all staff members were properly trained to provide the best guest service. Also in charge of the inventory, ordering and setting up banquets for guests. Assisted in scheduling and other aspects requested by the Director.
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Education
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Western Iowa Tech Community College
Associate's degree, Human Resources Management/Personnel Administration, General -
Western Iowa Tech Community College
Associate's degree, Business Administration and Management, General