Amber Fee

Director of Conference Services at Silver Bay YMCA Conference and Family Retreat Center
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Director of Conference Services
      • Oct 2022 - Present

      I currently oversee all conference coordinators, the conference setup team as well as our security team. I ensure that all conferences, retreats, groups small and large, are successfully executed to secure current revenue and increase future revenue. While ensuring the groups are executed successfully, I am also working with my setup team to accurately setup the conference requests from AV and Audio needs that come with video conferencing or simply making sure their tables and chairs are positioned to their liking. Our Security Team is overnight based, and I work with them to make sure our campus is safe and secure every night. This is a position focused heavily on the operational demands of our external and internal guests and experiences new situations and challenges every day.

    • Conference Sales Manager
      • Jan 2019 - Present

    • Conference Sales Manager
      • Jan 2019 - Present

      I work closely with the Director of Sales and Marketing to ensure all groups, conferences, weddings and family reunions are properly and appropriately taken care of from meeting space setups, to contracting and deposits, to working with other vendors depending on the needs of the contracted group.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Food and Beverage Manager
      • Dec 2015 - Jul 2018

      Worked with the Food and Beverage Director to ensure all staff members were properly trained to provide the best guest service. Also in charge of the inventory, ordering and setting up banquets for guests. Assisted in scheduling and other aspects requested by the Director. Worked with the Food and Beverage Director to ensure all staff members were properly trained to provide the best guest service. Also in charge of the inventory, ordering and setting up banquets for guests. Assisted in scheduling and other aspects requested by the Director.

Education

  • Western Iowa Tech Community College
    Associate's degree, Human Resources Management/Personnel Administration, General
    2012 - 2014
  • Western Iowa Tech Community College
    Associate's degree, Business Administration and Management, General
    2012 - 2014

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