Amber Duffin

Head of Relationships at Leveo at Leveo
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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5.0

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/ Based on 1 ratings
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Bambos Georgiou

I'm lucky to have worked for Amber, a manager who is not only interested in the company but also allowing you to grow. Amber hired me in January 2019 and we worked together for 8 months installing Training and Development at Loan.co.uk. Amber always gave me the freedom to run with projects. She would always guide and support me when required, but she never micro-managed and she understood how to get the best out of me. As a manager of training and development, she was always motivated in improving the capability of the specialists. She used several resources to highlight development areas and worked tirelessly to get the training installed. I give Amber my full recommendation.

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Experience

    • Ireland
    • Financial Services
    • 1 - 100 Employee
    • Head of Relationships at Leveo
      • Feb 2022 - Present

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Sales Manager
      • Nov 2021 - Present

    • Sales Manager
      • Jan 2020 - Oct 2021

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Client Sales and Experience Manager
      • Oct 2018 - Sep 2019

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Customer Service Manager
      • Apr 2012 - Aug 2016

    • United Kingdom
    • Retail Office Equipment
    • 1 - 100 Employee
    • Customer Service Manager
      • Apr 2010 - Mar 2012

      Customer service manager Customer service manager

    • Affinity Account Manager
      • Jun 2007 - Mar 2010

    • Call Center Operations Manager; Inbound and Outbound
      • Dec 2001 - Jun 2007

      Setting up and closing down inbound and outbound call centres, ensuring all customers are serviced to an excellent standard, achieving and exceeding all set sla's, coaching and developing team managers and call centre team members, running incentives across the board to ensure both departments were motivated to achieve their targets, monthly/weekly/daily mi, mi trends, staff retention,

    • Recruitment Manager
      • Jul 2005 - Mar 2007

    • Call Center Team Leader
      • Aug 2000 - Dec 2001

    • Call Center Advisor; Inbound and Outbound
      • Dec 1999 - Aug 2000

Education

  • Kings Langley Secondary School

Community

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