Experience

Florence Crittenton Montana

• Non-profit Organizations
• 1 - 100 Employee

• SafeCare Home Visitor

  • Sep 2019 - Present



Joann Fabrics and Crafts

• Helena, Montana

• Sales Associate

  • Oct 2018 - Present



Montana Department of Labor and Industry

• Helena, MT

• AmeriCorps Leader

  • Sep 2018 - Aug 2019

  Serving for a year through Montana Campus Compact with the Department of Labor and Industry in Helena, Montana. Collaborating with the Montana Career Lab to expand the reach for their new career development curriculum "Careers Build a Community" for 1st-3rd grades and the "I Can Be.." Series for Pre K-K. Developing leadership skills through specific trainings and experience provided by Montana Campus Compact and direct practice with the Department of Labor. Giving back to the community through National Service days and volunteer time.



Meridian Services

• United States
• Individual and Family Services
• 100 - 200 Employee

• Case Manager

  • May 2017 - Aug 2018

  Worked as a Case Manager for the Hennepin County Developmental Disabilities Team. Coordinated a case load of 54-65, connecting clients receiving Waivered services and clients receiving non-waiver services to services and resources to assist them in living as independently as possible. Completed annual paperwork and kept up to date with rules and regulations. Attended volunteer opportunities with the company such as participating in Feed Our Starving Children and disaster relief in Houston, Texas after Hurricane Harvey.



Olsons Truck Stop

• United States
• Oil and Gas

• Cashier/ Server

  • Aug 2012 - Aug 2018

  Started as a cashier in the truck stop and worked on tasks such as customer service, counting cash drawers, stocking, cleaning, preparing hot food, working with multiple fuel cards and types of payment, etc. Moved to working in both the diner as a server with tasks such as customer service, busing tables, checking out customers, doing dishes, and minimal food preparation. After some years of full time employment with Olson's I graduated from college and moved to an as needed position from 2017-2018.



Recover Health, Inc

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Independent Living Services Worker

  • Mar 2017 - May 2017

  Worked part time with a small case load of about 3 individuals. Met with individuals on a weekly basis to assist with independent living skills and community engagement. Left position after a short period of time in order to pursue employment with my Minnesota State Social Work License. Worked part time with a small case load of about 3 individuals. Met with individuals on a weekly basis to assist with independent living skills and community engagement. Left position after a short period of time in order to pursue employment with my Minnesota State Social Work License.



St. Cloud Area YMCA

• St. Cloud, Minnesota Area

• Supervised Visitation Supervisor

  • Sep 2015 - Mar 2016

  Worked part-time through college as a Supervised Visitation Supervisor. Monitored families that were required to have supervised visits and exchanges with their children. Formally documented each visit and assisted with questions/resources as requested. Worked part-time through college as a Supervised Visitation Supervisor. Monitored families that were required to have supervised visits and exchanges with their children. Formally documented each visit and assisted with questions/resources as requested.



The Marketplace

• Annandale, Minnesota

• Cashier/ Service Desk/ Stocker

  • Jul 2010 - Jan 2013

  Worked part-time at the local grocery store throughout High School as a Cashier, Service Desk attendant, Photo Developer, and a Stocker. Gained most of my customer service experience from my very first job! Worked as a Cashier memorizing produce numbers and running the registers, moved up to Service Desk where I answered and redirected phone calls, labeled and shipped UPS packages, counted and updated the Lottery, completing any helium balloon orders, and handled returns and exchanges as needed. I then learned how to develop photos from a disposable camera and would spend my down time at the service desk completing photo orders. My last learning experience with the Marketplace was learning how to stock and organize shelves and complete the daily and as needed cleaning, along with running carts and bringing groceries out to customers as needed. Overall a very fulfilling experience and excellent start to my career development!