Customer Care Advocate

• Oct 2021 - Present

Director Customer Care

• Oct 2021 - Present

Mountain View Services Inc is a Medicare & Medi-Call enrolled Durable Medical Equipment & Medical Supplies Supplier we are located in Redlands, California at 625 Amigos Dr, Redlands, California 92373. You can reach the office via phone at (909) 335-8121. Mountain View Services Inc supplies Medicare & Medi-Cal equipment and products such as Enteral Nutrients, Enteral Equipment and/or Supplies, Commodes, Urinals, & Bedpans, Canes & Crutches, Blood Glucose Monitors & Supplies: Non-Mail Order, Blood Glucose Monitors & Supplies.

District Sales Manager

• Apr 2015 - Nov 2017

Building and maintaining good working relationships with customers by giving excellent service and outside support, while educating them on the advantages of using PALFINGER products and helping spec a proper application for there customers transportation needs. Building and maintaining good working relationships with customers by giving excellent service and outside support, while educating them on the advantages of using PALFINGER products and helping spec a proper application for there customers transportation needs.

District Sales Manager

• Jan 2014 - May 2014

Promoting the broadest product line in the industry. Offering each customer a completed vehicle that meets their unique transportation requirements while growing an underperforming market through outsourcing options that help to reduce corporate liabilities and exposure. Delivering a value based multi-purpose truck body that could be fitted to chassis built by major manufacturers.

Inside Sales Representative

• Mar 2012 - Jan 2014

Direct support to five District Sales Managers Presents quotationsSubmits Orders and lead times for customers Plans Ford BPN Events Cold callingCoordinates with other departments in handling purchase orders

Medical Esthetician

• Feb 2009 - Dec 2011

Dermaplaning/ chemical peel facials European facials Assist NP with prepping patientsAnswer multiple phone lines and book appointments​​Check in patients and go over proceduresChart patients and all information neededAttend trainings and meetings to better build businessOrdered merchandiseMarketing through Facebook and local magazines Dermaplaning/ chemical peel facials European facials Assist NP with prepping patientsAnswer multiple phone lines and book appointments​​Check in patients and go over proceduresChart patients and all information neededAttend trainings and meetings to better build businessOrdered merchandiseMarketing through Facebook and local magazines

Returns Coordinator

• Jan 2009 - Sep 2011

Computerized procedures to handle the receipt of stock and returns into the warehouse facility, Order processing Logistics management in order to pick, pack and ship product out Computerized procedures to handle the receipt of stock and returns into the warehouse facility, Order processing Logistics management in order to pick, pack and ship product out