Amber Cordes

Sr. Customer Service Representative at AgCountry Farm Credit Services
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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Experience

    • United States
    • Financial Services
    • 300 - 400 Employee
    • Sr. Customer Service Representative
      • Jan 2022 - Present

    • United States
    • Retail
    • 700 & Above Employee
    • Fulfillment Expert
      • Nov 2018 - Present

    • Banking
    • 1 - 100 Employee
    • Loan Processor
      • Dec 2016 - Jan 2022

      ·Draft loan documents for consumer, residential, agricultural, commercial and municipal loans utilizing LaserPro and Compliance Concierge. ·Book executed loans, Non-post and NSF processing of loan payments, maintenance of loan accounts and ticklers on UFS Navigator System, execute UCC and MV1 searches and filings online, and assist in bank’s escrow program maintenance ·Outstanding written and verbal communication skills ·Strong ability to prioritize workload and handle a broad range of diverse activities

    • United States
    • Banking
    • 1 - 100 Employee
    • Bank Teller
      • Sep 2015 - Jun 2016

      Provide excellent customer service for all of our customers while being able to: -Manage multiple tasks with high attention to detail and accuracy -Handle cash and checks for client's personal and business accounts -Process loan payments, and cashier checks for customers -Maintain the vault and ATM by balancing the funds daily and creating documentation -Scan and enter documents into the computer system. -Establish new accounts for new customers Provide excellent customer service for all of our customers while being able to: -Manage multiple tasks with high attention to detail and accuracy -Handle cash and checks for client's personal and business accounts -Process loan payments, and cashier checks for customers -Maintain the vault and ATM by balancing the funds daily and creating documentation -Scan and enter documents into the computer system. -Establish new accounts for new customers

    • Secretary/Treasurer and Ag in the Classroom Coordinator
      • Sep 2013 - Jun 2016

      • Promoted the Ag in the Classroom Program to all 7 school districts in Barron County • Led and delegated a 7-member committee to distribute AITC materials to educators and coordinate the AITC essay and coloring contest which further involved students and increased their understanding of agriculture • Created, organized and secured sponsorships for Barron County educator bus tour to promote agriculture and the AITC Program • Coordinated the Learning Tent/ Ask a Farmer Booth at the annual Barron County June Dairy Breakfast • Wrote and distributed press releases to targeted media to promote AITC Programs and ag education outreach in county

  • Black Satin Holsteins
    • Eau Claire, Wisconsin Area
    • Owner/Operator
      • Jul 2005 - Apr 2016

      -Operate, with my husband, a 54-cow dairy of reg. Holsteins in northwestern WI. -Assist with farm management and record keeping in the breeding and identification programs, in addition to financial record keeping. -Assist with all aspects of farm, from fresh cow health, calf raising, and milking to farm field work. -Operate, with my husband, a 54-cow dairy of reg. Holsteins in northwestern WI. -Assist with farm management and record keeping in the breeding and identification programs, in addition to financial record keeping. -Assist with all aspects of farm, from fresh cow health, calf raising, and milking to farm field work.

    • United States
    • Farming
    • 1 - 100 Employee
    • Dairy Herd Improvement Technician
      • Jun 2006 - Nov 2007

      • Provided accurate on farm data collection and entry into FTech, a module of DairyCOMP305 • Updated and maintained accurate records for dairy farm customers • Provided customer service and support to a diverse patron base • Reliable team member, available to cover extra herds as needed • Provided accurate on farm data collection and entry into FTech, a module of DairyCOMP305 • Updated and maintained accurate records for dairy farm customers • Provided customer service and support to a diverse patron base • Reliable team member, available to cover extra herds as needed

Education

  • University of Wisconsin-River Falls
    Bachelor's degree, Dairy Science
    2002 - 2006
  • Flambeau High School
    1999 - 2002

Community

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