Experience

Kare Plus Ireland

• Ireland
• Hospitals and Health Care
• 1 - 100 Employee

• Account Manager

  • Jun 2022 - Present

  Scheduling and Coordination: Schedule and manage the availability of 50 staff and coordinate with 60 clients. Prioritize safety and client comfort by ensuring appropriate staff-client pairings. Handle client shift requests and structure both last-minute and long-term shift patterns to meet homecare clients' needs and staff availability. Recruitment Management: Managed the complete recruitment process, including sourcing job listings on Ocupop, Indeed, LinkedIn, and the Kare Plus website.… Show more Scheduling and Coordination: Schedule and manage the availability of 50 staff and coordinate with 60 clients. Prioritize safety and client comfort by ensuring appropriate staff-client pairings. Handle client shift requests and structure both last-minute and long-term shift patterns to meet homecare clients' needs and staff availability. Recruitment Management: Managed the complete recruitment process, including sourcing job listings on Ocupop, Indeed, LinkedIn, and the Kare Plus website. Reviewed CVs, conducted phone interviews, and coordinated in-person interviews. Collected and verified compliance documentation, such as college certifications, Visas, and required qualifications for each position. Administrative Operations: Manage multiple email accounts, filter client inquiries, and staff queries, redirecting them to the appropriate personnel. Handle office stationary orders and establish comprehensive physical and digital filing systems for staff and accounts documents. Provide administrative support and handle day-to-day tasks. Payroll Administration: Accurately complete weekly staff hour forms, including holiday pay, mileage, expenses, and end-of-employment details. Register new staff with payroll department and ensure compliance with payroll processes and requirements. Invoicing and Accounts Receivable: Generate invoices on a weekly and monthly basis, collaborating with accounts teams for timely submission and follow-up. Respond promptly to client requests for timesheets, statements, and other required accounts reporting. Financial Reporting and Analysis: Run comprehensive reports and build Excel trackers to monitor various financial metrics. Track staff holidays, sick days, worked hours, canceled hours, accounts payable, and receivable. Show less Scheduling and Coordination: Schedule and manage the availability of 50 staff and coordinate with 60 clients. Prioritize safety and client comfort by ensuring appropriate staff-client pairings. Handle client shift requests and structure both last-minute and long-term shift patterns to meet homecare clients' needs and staff availability. Recruitment Management: Managed the complete recruitment process, including sourcing job listings on Ocupop, Indeed, LinkedIn, and the Kare Plus website.… Show more Scheduling and Coordination: Schedule and manage the availability of 50 staff and coordinate with 60 clients. Prioritize safety and client comfort by ensuring appropriate staff-client pairings. Handle client shift requests and structure both last-minute and long-term shift patterns to meet homecare clients' needs and staff availability. Recruitment Management: Managed the complete recruitment process, including sourcing job listings on Ocupop, Indeed, LinkedIn, and the Kare Plus website. Reviewed CVs, conducted phone interviews, and coordinated in-person interviews. Collected and verified compliance documentation, such as college certifications, Visas, and required qualifications for each position. Administrative Operations: Manage multiple email accounts, filter client inquiries, and staff queries, redirecting them to the appropriate personnel. Handle office stationary orders and establish comprehensive physical and digital filing systems for staff and accounts documents. Provide administrative support and handle day-to-day tasks. Payroll Administration: Accurately complete weekly staff hour forms, including holiday pay, mileage, expenses, and end-of-employment details. Register new staff with payroll department and ensure compliance with payroll processes and requirements. Invoicing and Accounts Receivable: Generate invoices on a weekly and monthly basis, collaborating with accounts teams for timely submission and follow-up. Respond promptly to client requests for timesheets, statements, and other required accounts reporting. Financial Reporting and Analysis: Run comprehensive reports and build Excel trackers to monitor various financial metrics. Track staff holidays, sick days, worked hours, canceled hours, accounts payable, and receivable. Show less



JYSK

• Denmark
• Retail
• 700 & Above Employee

• Store Manager Trainee

  • Feb 2020 - Jun 2022

  Customer Order Management: Efficiently manage customer orders, including contacting customers for collections, notifying them of changes to due dates, and providing exceptional customer service. Recruitment Coordination: Appointed as Recruitment Ambassador, responsible for hiring across multiple stores. Analyze CVs, conduct interviews, and coordinate with Store and District Managers to identify potential candidates. Effective Communication and Administrative Support: Manage… Show more Customer Order Management: Efficiently manage customer orders, including contacting customers for collections, notifying them of changes to due dates, and providing exceptional customer service. Recruitment Coordination: Appointed as Recruitment Ambassador, responsible for hiring across multiple stores. Analyze CVs, conduct interviews, and coordinate with Store and District Managers to identify potential candidates. Effective Communication and Administrative Support: Manage communication with head office, report cash differences to internal audit, and provide updates on KPIs to the District Manager. Handle administrative tasks and ensure compliance with company standards. Timesheet Review and Payroll Approval: Meticulously review timesheets and approve staff wages, ensuring accuracy and compliance. Store Operations Management: Conduct audits of store paperwork and operations, maintaining adherence to company standards. Schedule Planning: Create weekly rotas and daily plans, optimizing productivity and operational efficiency. Show less Customer Order Management: Efficiently manage customer orders, including contacting customers for collections, notifying them of changes to due dates, and providing exceptional customer service. Recruitment Coordination: Appointed as Recruitment Ambassador, responsible for hiring across multiple stores. Analyze CVs, conduct interviews, and coordinate with Store and District Managers to identify potential candidates. Effective Communication and Administrative Support: Manage… Show more Customer Order Management: Efficiently manage customer orders, including contacting customers for collections, notifying them of changes to due dates, and providing exceptional customer service. Recruitment Coordination: Appointed as Recruitment Ambassador, responsible for hiring across multiple stores. Analyze CVs, conduct interviews, and coordinate with Store and District Managers to identify potential candidates. Effective Communication and Administrative Support: Manage communication with head office, report cash differences to internal audit, and provide updates on KPIs to the District Manager. Handle administrative tasks and ensure compliance with company standards. Timesheet Review and Payroll Approval: Meticulously review timesheets and approve staff wages, ensuring accuracy and compliance. Store Operations Management: Conduct audits of store paperwork and operations, maintaining adherence to company standards. Schedule Planning: Create weekly rotas and daily plans, optimizing productivity and operational efficiency. Show less



Sports Direct

• United Kingdom
• Retail
• 700 & Above Employee

• Supervisor

  • Aug 2019 - Feb 2020

  Demonstrated responsibility for receiving and processing stock deliveries, meticulously conducting quality control checks, and providing sign-off upon meeting standards. Efficiently scheduled breaks for a team of approximately 30 staff, ensuring adherence to corporate cleanliness and quality standards. Conducted daily team briefings, effectively communicating upcoming changes and sharing store performance data to prepare staff for the day's operations. Diligently balanced… Show more Demonstrated responsibility for receiving and processing stock deliveries, meticulously conducting quality control checks, and providing sign-off upon meeting standards. Efficiently scheduled breaks for a team of approximately 30 staff, ensuring adherence to corporate cleanliness and quality standards. Conducted daily team briefings, effectively communicating upcoming changes and sharing store performance data to prepare staff for the day's operations. Diligently balanced tills and floats, promptly completing necessary paperwork, and accurately updating sales figures in appropriate formats. Delivered daily reports to upper management, including comprehensive sales figures, notable observations, and important alerts or cautions for Store and Area Managers' attention. Proficient in capturing meeting minutes, maintaining an organized environment, and thriving under pressure. Show less Demonstrated responsibility for receiving and processing stock deliveries, meticulously conducting quality control checks, and providing sign-off upon meeting standards. Efficiently scheduled breaks for a team of approximately 30 staff, ensuring adherence to corporate cleanliness and quality standards. Conducted daily team briefings, effectively communicating upcoming changes and sharing store performance data to prepare staff for the day's operations. Diligently balanced… Show more Demonstrated responsibility for receiving and processing stock deliveries, meticulously conducting quality control checks, and providing sign-off upon meeting standards. Efficiently scheduled breaks for a team of approximately 30 staff, ensuring adherence to corporate cleanliness and quality standards. Conducted daily team briefings, effectively communicating upcoming changes and sharing store performance data to prepare staff for the day's operations. Diligently balanced tills and floats, promptly completing necessary paperwork, and accurately updating sales figures in appropriate formats. Delivered daily reports to upper management, including comprehensive sales figures, notable observations, and important alerts or cautions for Store and Area Managers' attention. Proficient in capturing meeting minutes, maintaining an organized environment, and thriving under pressure. Show less



O'Keeffe Bakery - The Shack

• Staff

  • Aug 2018 - Aug 2019

  Played a vital role in the successful grand opening of the store, establishing and upholding exceptional quality standards. Assumed responsibility for daily store paperwork, diligently maintaining records encompassing stock take, appliance temperature monitoring, production data, order sheets, cleaning roster, and sales documentation. Ensured adherence to hygiene standards by cleaning and dating tools and products, implementing an efficient rotation system to prevent stock… Show more Played a vital role in the successful grand opening of the store, establishing and upholding exceptional quality standards. Assumed responsibility for daily store paperwork, diligently maintaining records encompassing stock take, appliance temperature monitoring, production data, order sheets, cleaning roster, and sales documentation. Ensured adherence to hygiene standards by cleaning and dating tools and products, implementing an efficient rotation system to prevent stock expiration, and meticulously executing all procedures prescribed by upper management. Developed the current cleaning schedule for the store, strategically organizing cleaning tasks by location and frequency, and effectively delegating responsibilities among staff throughout the workday. Proficiently operated sales software, demonstrating expertise in front-of-house till operations and money management. Show less Played a vital role in the successful grand opening of the store, establishing and upholding exceptional quality standards. Assumed responsibility for daily store paperwork, diligently maintaining records encompassing stock take, appliance temperature monitoring, production data, order sheets, cleaning roster, and sales documentation. Ensured adherence to hygiene standards by cleaning and dating tools and products, implementing an efficient rotation system to prevent stock… Show more Played a vital role in the successful grand opening of the store, establishing and upholding exceptional quality standards. Assumed responsibility for daily store paperwork, diligently maintaining records encompassing stock take, appliance temperature monitoring, production data, order sheets, cleaning roster, and sales documentation. Ensured adherence to hygiene standards by cleaning and dating tools and products, implementing an efficient rotation system to prevent stock expiration, and meticulously executing all procedures prescribed by upper management. Developed the current cleaning schedule for the store, strategically organizing cleaning tasks by location and frequency, and effectively delegating responsibilities among staff throughout the workday. Proficiently operated sales software, demonstrating expertise in front-of-house till operations and money management. Show less



Harvey Norman

• Australia
• Retail
• 700 & Above Employee

• Sales Associate

  • Sep 2017 - Apr 2018

  Demonstrated exceptional skill in handling customer complaints and concerns, consistently striving to find suitable solutions that satisfy both the customer and the company. Successfully managed a high volume of customer accounts, meticulously maintaining accurate records and providing personalized service. Oversaw the movement of stock, effectively coordinating the booking process for stock entering and leaving the store. Assisted in stock take activities, ensuring the… Show more Demonstrated exceptional skill in handling customer complaints and concerns, consistently striving to find suitable solutions that satisfy both the customer and the company. Successfully managed a high volume of customer accounts, meticulously maintaining accurate records and providing personalized service. Oversaw the movement of stock, effectively coordinating the booking process for stock entering and leaving the store. Assisted in stock take activities, ensuring the accurate organization of products both physically in the store and within the inventory system. Show less Demonstrated exceptional skill in handling customer complaints and concerns, consistently striving to find suitable solutions that satisfy both the customer and the company. Successfully managed a high volume of customer accounts, meticulously maintaining accurate records and providing personalized service. Oversaw the movement of stock, effectively coordinating the booking process for stock entering and leaving the store. Assisted in stock take activities, ensuring the… Show more Demonstrated exceptional skill in handling customer complaints and concerns, consistently striving to find suitable solutions that satisfy both the customer and the company. Successfully managed a high volume of customer accounts, meticulously maintaining accurate records and providing personalized service. Oversaw the movement of stock, effectively coordinating the booking process for stock entering and leaving the store. Assisted in stock take activities, ensuring the accurate organization of products both physically in the store and within the inventory system. Show less


Dunkin'​
• United States
• Shift Manager

  • Feb 2010 - Feb 2017