Amber Childs, MLIS, CSM

at Amplifi
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte, North Carolina, United States, US

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
      • May 2022 - Present

      • Mar 2020 - May 2022

    • United States
    • Information Services
    • 1 - 100 Employee
    • Project Manager/Solutions Architect
      • Jul 2018 - 2020

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Director, Social Marketing and Brand Communication
      • 2016 - 2019

      As the Director of Social Marketing and Brand Communication I interact with marketing, customer service, and sales to help form a consistent and effective strategy that uses social media to help departments within the company execute their goals. My day-to-day responsibilities include, • Publicizing upcoming and ongoing special events and opportunities to both customers and employees • Generating, editing, publishing, and sharing daily content that builds meaningful connections and relationships. • Setting up and optimizing company pages within platforms such as Twitter, Facebook, and LinkedIn in order to increase the visibility of the company's social content. • Continuously improving company social media function by capturing and analyzing the appropriate social data metrics, insights, and best practices. Show less

  • Strategic Market Alliance
    • Charlotte, North Carolina Area
    • Program Manager/System Owner
      • 2017 - 2018

      Serving as the Content Administrator for SMA has allowed me to gain and hone my expertise in a variety of areas including project management, Microsoft Office, Microsoft Server, CRM, and PIM Management, as well as helping the organization move their overall digital transformation forward. My day-to-day responsibilities include, • Serves as the Project Manager for companywide Rich Item Content digital transformation. • Retains sole responsibility and governance over organization’s PIM system, Enterworks, and develops best practices and processes for utilizing software and interfacing with various external systems. • Secures, manipulates and as needed creates, product content, to be utilized for eCommerce website. • Serves as a consultant to distribution and manufacturing companies on data and eCommerce best practices as well as the content digital transformation processes. • Generates analytical reports, as necessary, utilizing PIM and database data through programs such as JasperReports. • Working to establish and maintain communication with over 189 suppliers concerning item content, data best practices, and eCommerce ideals. • Developed and updates organizational taxonomy and hierarchy that is utilized internally, for eCommerce, and by 60 distributors. Show less

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Educational Technology Librarian
      • 2016 - 2017

      As the Educational Technology Librarian I worked with students to introduce technology into the classroom. I also coordinated the library's social media in order to convey their presence to the university and outside constituents. My day-to-day responsibilities included, • Maintaining the library's website and social media presence according to current social media trends. These platforms include Twitter, Facebook, and a Library Blog. • Developing meaningful and pertinent content for both the library and its constituents through digital marketing initiatives such as monthly blog campaigns and university wide marketing redesign. • Working with students to integrate their technology into both their day-to-day and academic lives. • Develops, reviews, and maintains the library’s website and access to ezproxy server. • Creates and implements electronic resources technology plan for faculty, staff, and students to use in order to integrate technology into their academic, professional, and personal lives. Show less

    • United States
    • Higher Education
    • 100 - 200 Employee
    • Graduate Librarian and PhD Program Manager
      • 2015 - 2016

      • Worked to continually develop, evaluate, and maintain the library’s collection in order to meet the needs of students and faculty. • Assisted students and faculty in the use of the library collection, research materials, technology, and area resources. • Instructed students on both a formal and informal basis in the skills required to identify and interpret research. • Developed, designed, and delivered information literacy instruction sessions and materials on a variety of topics to students of varying age and skill levels. Topics taught included APA and Plagiarism, Database Searching, and basic and essential computer usage skills. • Served as the embedded librarian for both Masters and Doctoral students. • Co-supervised a team of 4 student workers. • Generated online library instruction curriculum and worked with online campus to generate a library research class available to distance education students. • Redesigned library’s website and marketing program in order to bring additional traffic to the site and library. Show less

    • United States
    • Biotechnology
    • 1 - 100 Employee
    • Communications Assistant and Data Steward
      • 2013 - 2015

      • Worked with Biotechnology Center's client relationship management system, InterAction to add new contacts, maintain current contacts, and monitor data integrity. • Developed and conducted a web usability study for the company directory website. • Served as a co-project manager for web usability study conducted in order to maintain company's website. • Worked with Biotechnology Center's client relationship management system, InterAction to add new contacts, maintain current contacts, and monitor data integrity. • Developed and conducted a web usability study for the company directory website. • Served as a co-project manager for web usability study conducted in order to maintain company's website.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Research Graduate Assistant
      • 2012 - 2015

      • Generated and edited academic papers as necessary for a research professor on topics such as Activity Theory and the Reference Interview, and Enhancing Accessibility for Disabled Individuals in Graduate LIS Programs. • Developed PowerPoint presentations for over 200 people. Topics included Adobe Professional Suite, Microsoft Office Suite, Prezi, and Social Media Platforms such as Twitter and Instagram. • Generated database and program tutorials for NCCU SLIS website. • Worked with six students to process and archive the School of Library and Information Sciences. African-American Librarian collection. • Assisted patrons in additional circulation desk duties as necessary i.e. checking out books, helping patrons find books and utilizing the NCCU SLIS online catalog. Show less

Education

  • Elon University
    Bachelor of Arts - BA, Political Science and Government
  • North Carolina Central University
    Master's degree, Library Science
  • North Carolina Central University
    Master's Degree, Information Science

Community

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