Amber Bertram
Assistant Manager at IL MERCATO- Claim this Profile
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Bio
Experience
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IL MERCATO
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Germany
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Restaurants
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1 - 100 Employee
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Assistant Manager
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Sep 2019 - Present
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Naut’sa mawt Tribal Council
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Canada
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Civic and Social Organizations
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1 - 100 Employee
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Event Contractor
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Jan 2017 - Present
Organizing events, registration, working with hotels to set up catering, room reservations working closely with the facilitators. Organizing events, registration, working with hotels to set up catering, room reservations working closely with the facilitators.
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JUSU Bar
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Food and Beverage Services
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1 - 100 Employee
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Regional Manager
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Mar 2016 - Sep 2018
Running and maintaining 3 organic juice bars, including a production facility while upholding the company’s standards. Overseeing all operations with little to no supervision. Customer satisfaction 100% of the time. Re-branding, opening new locations, quality control, training, implementing/creating procedures and processes. Driving sales. Event management, trade show management, Inventory control Running and maintaining 3 organic juice bars, including a production facility while upholding the company’s standards. Overseeing all operations with little to no supervision. Customer satisfaction 100% of the time. Re-branding, opening new locations, quality control, training, implementing/creating procedures and processes. Driving sales. Event management, trade show management, Inventory control
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Crowfoot Wine & Spirits
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Canada
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Retail
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1 - 100 Employee
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Store Manager
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Jan 2015 - Jan 2016
Overseeing all ordering and daily inventory control. Maintained a secret shop score above 90%. Meeting strict ordered deadlines, Responsible for all merchandising of the store. Insuring customer and staffing levels are met and maintained. Overseeing all ordering and daily inventory control. Maintained a secret shop score above 90%. Meeting strict ordered deadlines, Responsible for all merchandising of the store. Insuring customer and staffing levels are met and maintained.
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Manager of Guest Experience/ Bar Manager
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Jan 2013 - Jan 2015
Overseeing the operations and scheduling of 40 employees, Monthly inventory, weekly ordering of liquor, daily sales reports, understanding and hitting budget and Profit/Loss Statement. Overseeing and ensuring perfect guest experience, working well in a team environment, maintaining, and growing sales. Making sure food safe is followed thru the Milestones guidelines. Lowered liquor wastage by staff training and awareness. Responsible for new menu roll outs and creating and training of all new bar drink menus. Consistently hit labour targets. Hiring qualified team members who possess the hospitality gene. Certified as a Milestones Developer. Show less
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Pacini (Restaurants Pacini inc.)
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Canada
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Restaurants
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1 - 100 Employee
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Manager – Bar and Services
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Mar 2012 - Dec 2013
Overseeing the scheduling of 40 employees, monthly inventory, weekly ordering of liquor, daily sales reports, understanding and hitting budget, ensuring perfect guest experience, working well in a team environment, maintaining, and growing sales. Menu roll out and drink roll outs. Overseeing the scheduling of 40 employees, monthly inventory, weekly ordering of liquor, daily sales reports, understanding and hitting budget, ensuring perfect guest experience, working well in a team environment, maintaining, and growing sales. Menu roll out and drink roll outs.
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Education
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Southern Alberta Institute of Technology (SAIT)
Business, Management, Marketing, and Related Support Services