Physician Operations Coordinator

• Aug 2022 - Present

Adjusters Assistant

• Jun 2016 - Aug 2022

Entering, routing and scheduling claim appointments in a virtual environment for 1-3 insurance adjusters at a time. Assist each insurance adjuster with all office needs such as keeping notes current as well as managing all customer contact from the start of the claim to the end of claim appointment Provided insurance adjuster with reasonable hotel and travel options while staying in various areas for CAT claims/large loss claims Entering, routing and scheduling claim appointments in a virtual environment for 1-3 insurance adjusters at a time. Assist each insurance adjuster with all office needs such as keeping notes current as well as managing all customer contact from the start of the claim to the end of claim appointment Provided insurance adjuster with reasonable hotel and travel options while staying in various areas for CAT claims/large loss claims

Business Analyst

• Feb 2021 - May 2022

Onboarding and Training Team-Mortgage Assets Working knowledge of mortgage products that may include conventional, FHA, VA. Strong aptitude for analytical work to include Fannie Mae and Freddie Mac regulatory research, documentation of findings, risk analysis, etc. Onboarding and Training Team-Mortgage Assets Working knowledge of mortgage products that may include conventional, FHA, VA. Strong aptitude for analytical work to include Fannie Mae and Freddie Mac regulatory research, documentation of findings, risk analysis, etc.

Shift Manager

• Feb 2019 - Sep 2019

Oversaw, rated, 17 employees and their performances within a retail settingMaintained and built new customer relationships by providing exceptional customer serviceManaged daily financials and met goals that would influence yearly and quarterly sales goals Ordered and stocked inventory necessary for daily operations within my designated areasResponsible for working closely with wine vendors in order to ensure that stock of 400 different wines was maintained adequately Show less

Receiver

• Jun 2016 - Feb 2019

Placed orders within company software as well as communicated current and future orders with vendorsEnsured that incoming and outgoing merchandise was accounted for with 100% accuracy at all timesData entry/accounting, processing, and balancing invoices to confirm that there were no cost or discount discrepancies with vendor orders and deliveriesMaintained a positive relationship with vendors as well as with drivers delivering product to ensure that product was accurate and sufficient Show less

Lead Scheduler/Customer Support

• Feb 2014 - Jun 2016

Virtual Assistant to Insurance Adjusters throughout the United States. Entered, routed and scheduled claim appointments in a virtual environment for several insurances adjusters Performed data entry of claim information into adjuster’s platform as well as into his/her personal calendar To perform within deadlines set by the insurance adjuster firms with perfect accuracy Worked around the adjusters scheduling criteria as well as providers criteria in order to offer prompt resolutions to ensure customers with property damage Show less