Experience

The Closing Agent, Inc.

• United States
• Real Estate
• 1 - 100 Employee

• Relationship Manager

  • Feb 2021 - Present



Sprayer Depot

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Inside Sales Specialist

  • Sep 2019 - May 2020

  -Review/Approve all e-commerce orders that come through the website-Introduced and sold new products to customers.-Coordinate with purchasing and vendors on products out of stock -Process the daily drop-ship report and invoice any orders that shipped-Maintain and update Amazon listings for our profile-Add website listing through NetSuite to update our product catalog through vendor platforms -Review/Approve all e-commerce orders that come through the website-Introduced and sold new products to customers.-Coordinate with purchasing and vendors on products out of stock -Process the daily drop-ship report and invoice any orders that shipped-Maintain and update Amazon listings for our profile-Add website listing through NetSuite to update our product catalog through vendor platforms



NIBCO INC.

• United States
• Building Materials
• 500 - 600 Employee

• Retail Sales Analyst

  • Apr 2018 - Aug 2019

  · Analyze inventory status through coordination of internal Supply Chain to The Home Depot store and market level· Manage planogram process from SKU maintenance to completion status and identify assortment opportunities with vendors and The Home Depot· Attend weekly meetings to align on customer priorities and opportunities for growth· Create and distribute daily retail analysis to executive leadership team· Engage with various internal departments to align and enhance Retail channel needs and timing· Resolve customer discrepancies arising through ticketing system · Assist Key Account Manager with special projects



Shield Restraint Systems, Inc.

• United States
• Public Safety
• 1 - 100 Employee

• Inside Sales Representative

  • Jan 2017 - Apr 2018

  · Maintained and serviced 250+ aftermarket accounts that generated over $10 million in sales annually· Reviewed customer accounts and prepared individual quotes, sales data and on-time delivery including government contracts· Drove customer forecast and internal sales data to present potential sales opportunities to the Vice President of Sales· Prepared and distributed daily open order report to all levels of the organization· Attended tradeshows hosted by market brands or customers · Completed training for government related contracts

• Customer Service Sales Analyst

  • Jun 2013 - Jan 2017

  · Answered inbound phone calls from current and potential new customers· Entered data into QAD and data inventory program for purchase orders, quotes and returns per the ISO procedures· Assisted sales team in gathering data for monthly reports· Authorized and coordinated returns for customers· Resolved and conducted follow-up with customer complaints and issues· Analyzed customer needs and worked with sales manager to design new products



HealthDesigns.com

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Service Representative | Junior Purchasing

  • Oct 2011 - May 2013

  · Answered customer inquiries via phone, live chat and e-mail· Assisted purchasing team member in purchase order follow up· Organized, filed and followed-up with claims for packages damaged or lost· Placed purchase orders for inventory needed · Answered customer inquiries via phone, live chat and e-mail· Assisted purchasing team member in purchase order follow up· Organized, filed and followed-up with claims for packages damaged or lost· Placed purchase orders for inventory needed



Goldenrod

• United States
• Individual and Family Services
• 1 - 100 Employee

• Direct Support Professional

  • Apr 2010 - Oct 2011

  · Assisted a community of 50 adult clients with mental and physical disabilities in daily activities including career development and community volunteer and opportunities· Coordinated activities for clients based on behavior and task plans from the behavior managers· Assisted in administrating medication to clients · Assisted a community of 50 adult clients with mental and physical disabilities in daily activities including career development and community volunteer and opportunities· Coordinated activities for clients based on behavior and task plans from the behavior managers· Assisted in administrating medication to clients