Amber Keller

Client Success Analyst at GoCo.io, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Cedar Park, Texas, United States, US

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Bio

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Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Client Success Analyst
      • Aug 2023 - Present

    • Social Media Influencer
      • May 2019 - Present

      + Organically grew my Instagram following to over 77k followers, and millions of views+ Sponsored by TikTok to help boost their creative content (5M views)+ Featured by Tastemade, TikTok, Buzzfeed, Instagram and YouTube+ I create all my own content (:

    • Soapmaking Consultant
      • May 2016 - Jul 2022

      Having created thousands of soap batches over many years has made me an expert on cold-process soap formulation, additives, colorants and fragrances. As such, I have tested and consulted for many companies in the industry including Allie's Naturals, Zoho, and many DIY soap makers.

    • Founder
      • May 2016 - Jul 2022

      I have always been drawn to the smells and textures of handmade soap. In 2015, I took a class on how to make cold process soap and was immediately hooked. For months, I experimented with different recipes. After getting good reviews from family and friends, and realizing how much I enjoyed the process, I decided to take it to the next step and create an online store. Since then, I have run a successful subscription box and social media account — doing all of my own customer service, order fulfillment, website updates, and social media content.+ 350+ monthly soap box subscription members+ 1000's of bars sold wholesale (even in a spa in Germany and Guam!)+ Created custom soaps for multiple private label clients+ Terrific customer service, support, and love <3 Show less

    • United States
    • Real Estate
    • 700 & Above Employee
    • Assistant Community Manager
      • Apr 2023 - Aug 2023

    • United States
    • Real Estate
    • 500 - 600 Employee
    • Property Manager and Operations Coordinator
      • Aug 2022 - Apr 2023

      + Managed 50 rental properties, coordinating all repairs between tenant requests and service providers. + Streamlined, organized and digitized all new property leases and rental procedures. + Assisted realty office with customer service, marketing, social media, and bookkeeping. + Managed 50 rental properties, coordinating all repairs between tenant requests and service providers. + Streamlined, organized and digitized all new property leases and rental procedures. + Assisted realty office with customer service, marketing, social media, and bookkeeping.

    • Consumer Services
    • 200 - 300 Employee
    • Salon Manager
      • Jan 2002 - Jul 2022

      + Experienced in managing, interviewing, and scheduling teams of hairstylists. + Coordinated retail inventory and salon operations. + Grew clientele and styled thousands of clients in seven salons. + Experienced in managing, interviewing, and scheduling teams of hairstylists. + Coordinated retail inventory and salon operations. + Grew clientele and styled thousands of clients in seven salons.

  • Self-employed
    • Austin, Texas Metropolitan Area
    • LevelUp Educator
      • May 2020 - Jul 2021

      + Created curriculum and taught cold-process soap classes online to hundreds of paid students. + Marketed via social media (most sold out), and created supporting reference materials. + Provided post-class educational support (and had many students tag me in their creations). + Created curriculum and taught cold-process soap classes online to hundreds of paid students. + Marketed via social media (most sold out), and created supporting reference materials. + Provided post-class educational support (and had many students tag me in their creations).

Education

  • Paul Mitchell the School-Provo
    Cosmetology/Cosmetologist, General
    2001 - 2002

Community

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