Experience

All Access Outsourcing
• South Africa
• Human Resources
• 1 - 100 Employee
• Operations Supervisor

  • Jun 2017 - Present


Clicks Group

• South Africa
• Retail
• 700 & Above Employee

• Store Assistant Manager

  • Oct 2015 - Jun 2016

  :➩ENSURING HIGH STANDARDS OF CUSTOMER CARE & SERVICE EXCELLENCE IS ACHIEVED ➩ENSURING EFFECTIVE STOCK CONTROL AND MANAGEMENT ➩ENSURING EFFECTIVE RETAIL OPERATIONS ADMINISTRATION & MANAGEMENT ➩ASSISTING STORE MANAGER WITH SHRINKAGE & LOSS PREVENTION ➩ASSISTING STORE MANAGER WITH FINANCIAL PERFORMANCE & BUSINESS GROWTH ➩ASSISTING STORE MANAGER WITH TEAM MANAGEMENT & DEVELOPMENT ➩ENSURING ADHERENCE TO CLICKS RETAIL STANDARDS, STANDARD OPERATION PROCEDURES, VISION, MISSION AND VALUES

• Trainee Manager

  • Oct 2014 - Sep 2015

• Receiving Clerk

  • Oct 2013 - Sep 2014

  ¤Receiving orders/deliveries. (stock coming IN & OUT)¤Filling receipt, uplifts ¤Order enquiry & order queries¤Good housekeeping (at stockroom)¤Stock control & maintainance (over stocks & out of stock)

• Hi-Tech Consultant

  • Mar 2012 - Aug 2013

  ¤ As hi-tech consultant i worked only with appliances, electronics objects & mostly giving full customer service (explaining, demonstrating, cross sell & helping out its my priority) customer service to satisfaction

• Shop Assistant & Cashier

  • Sep 2007 - Feb 2012

  Cash handling - cashier and marchandising/shelve packer, running own sections (planogram - tidiness, cleaness, labels & out of stock control) giving customer service. Promoting the Clicks club card and upholding SOP at all times.