Experience

Carolina Fintech Hub

• United States
• Financial Services
• 1 - 100 Employee

• Full Stack Software Developer

  • Feb 2022 - Present

  Gained experience with HTML, CSS, JAVA, and JavaScript in a 6 month full-stack web development program. Built functional applications with React and JavaScript. Developed with SQL, Java, and GIT best practices. Acquired code debugging, logical problem solving, and technical troubleshooting skills. Familiarity with Software Development Life Cycle and Agile principles. Gained experience with HTML, CSS, JAVA, and JavaScript in a 6 month full-stack web development program. Built functional applications with React and JavaScript. Developed with SQL, Java, and GIT best practices. Acquired code debugging, logical problem solving, and technical troubleshooting skills. Familiarity with Software Development Life Cycle and Agile principles.



University of Pennsylvania Perelman School of Medicine

• Higher Education
• 700 & Above Employee

• Clinical Research Coordinator

  • Jan 2021 - Jan 2022

  -Coordinated multiple device clinical trials (including those under an IND/IDE) and research studies. -Facilitated the recruitment, enrollment, pre-screening, and consenting of patients while explaining the trial to patients and their families in clinic, ICU/patient rooms, and/or over the phone, and confirmed eligibility in conjunction with Investigators. -Maintained contact with study participants per protocol. -Safety monitoring and submitting AEs, SAEs, and UADEs reports to the Investigator, FDA, and Institutional Review Board (IRB) per protocol, federal, and institutional guidelines. -Data collection and vendor oversight in the OR per institutional policies. -Maintained the accuracy of all study documentation including qualification materials/certifications; and preparing for study meetings and site visits (i.e., Site Selection Visits, SIVs, monitoring, and audits). Show less



EthosCE Learning Management System

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Technical Support Specialist

  • Dec 2017 - Jan 2021

  -Managed the needs of over half of our clients, including various medical associations and academic health systems. -Collected and presented data on bugs, defects, design issues, and new feature ideas. -Coordinated and created customers’ user acceptance testing through test cases. -Troubleshot and resolved technical client issues with our Development department and lead Systems Architect. -Co-led client handoff meetings from Project and Sales Managers to the Support Department. -Researched, collected, documented and implemented client decisions on software configurations, including business rules and graphic design. -Created and managed project timelines. -Responded to and managed Support tickets and calls through the Support lifecycle in a friendly and diplomatic manner. -Scheduled meetings, phone calls, and demos with clients and internal staff. -Project collaboration with Project Managers, QA Department, Developers, and Product Manager. Show less



Salem College

• United States
• Higher Education
• 200 - 300 Employee

• Administrative Assistant

  • Aug 2014 - May 2017

• Public Relations Intern

  • Jan 2017 - Feb 2017

  Conducted interviews, press coverage for local events, photography, studied different modes of communication, and drafted articles.



Pactera

• China
• IT Services and IT Consulting
• 700 & Above Employee

• Transcriptionist/Editor

  • May 2014 - Aug 2016

  Transcribed and edited audio files for Skype and Microsoft. Transcribed and edited audio files for Skype and Microsoft.