Amas Teoh

Customer Experience Executive at SG Bike
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, Singapore, SG
Languages
  • Chinese Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Cantonese Elementary proficiency

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Bio

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Credentials

  • Advanced Certificate in Team Leadership
    SkillsFuture SG
    Aug, 2018
    - Oct, 2024
  • Certificate in Business Fundamentals
    Temasek Polytechnic
    May, 2017
    - Oct, 2024

Experience

  • SG Bike
    • Singapore
    • Truck Transportation
    • 1 - 100 Employee
    • Customer Experience Executive
      • Dec 2021 - Present

    • Customer Operations Intern
      • May 2021 - Aug 2021

      • Handled customer requests and enquiries on a daily basis.• Developed and edited UI/UX design for the company's new mobile application.• Conducted feedback sessions with SG Bike users to gather customer userexperience. • Handled customer requests and enquiries on a daily basis.• Developed and edited UI/UX design for the company's new mobile application.• Conducted feedback sessions with SG Bike users to gather customer userexperience.

  • Singapore Armed Forces (SAF)
    • Armed Forces
    • 700 & Above Employee
    • Artillery Officer
      • Oct 2017 - Aug 2019

      • Planned and managed training schedules.• Developed an operations manual for a newly developed system.• Monitored and developed training programs to enhance the company's physicalfitness. • Planned and managed training schedules.• Developed an operations manual for a newly developed system.• Monitored and developed training programs to enhance the company's physicalfitness.

  • 320Below Private Limited
    • Part Time Service Crew
      • Mar 2017 - Sep 2017

      • Conducted stock take and ensured a ready supply of ice cream ingredients.• Prepared the daily accounts transaction and updated the financial profit daily.• Trained new stuff with the daily operations around the shop and basic ice creammaking skills. • Conducted stock take and ensured a ready supply of ice cream ingredients.• Prepared the daily accounts transaction and updated the financial profit daily.• Trained new stuff with the daily operations around the shop and basic ice creammaking skills.

  • SilkAir
    • Airlines and Aviation
    • 200 - 300 Employee
    • Ground Service Intern
      • Mar 2016 - Sep 2016

      • Handled refunds to customers with damaged or lost baggage(s).• Prepared monthly reports for lost or damaged baggage claims.• Worked closely with Singapore Airlines' IT department to test the airline's newticketing website. • Handled refunds to customers with damaged or lost baggage(s).• Prepared monthly reports for lost or damaged baggage claims.• Worked closely with Singapore Airlines' IT department to test the airline's newticketing website.

  • RSH (Singapore) Pte Ltd
    • Retail
    • 1 - 100 Employee
    • Retail Associate
      • Sep 2014 - Sep 2014

  • Marina Bay Sands
    • Singapore
    • Hospitality
    • 700 & Above Employee
    • Buffet Waiter
      • Dec 2013 - Feb 2014

Education

  • Nanyang Technological University
    Bachelor's degree, Economics
    2019 - 2023
  • Temasek Polytechnic
    Diploma, Aviation Managment and Services
    2014 - 2017
  • Tanjong Katong Secondary School
    GCE O Level, L1R5-11
    2010 - 2013

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