Experience

Global Furniture USA Inc

• United States
• Wholesale
• 1 - 100 Employee

• Production/Logistics Coordinator

  • Feb 2022 - Present

  -Monitor and control the Master Production Schedule. While considering demands, capacity and goods available. -Ensure availability and adequate inventory levels of all materials to ensure proper production is being coordinated. -Schedule production orders and evaluate all schedule changes. -Work closely with the logistics team to ensure there aren't any production delays that may affect future shipments. -Ensuring production plans are placed with the corresponding material supplier. -Plan, order and schedule corresponding raw, semi finished or packaged goods for all VIP customers, priority customers and warehouse orders. - Maintain open communication with overseas factories in regards to damages, delays, closures, and potential VIP customer swaps. - During production scheduling, I resolve capacity issues in regards to equipment, materials, labor issues, QC holds or delays on materials. - Coordinate and facilitate all steps to ensure production is complete in partnership with factory staff, quality control and upper management. -Monitor Master Production Schedule on a weekly basis with key personnel to ensure on time material disposition and flag any potential production jams. - Creation of Customer orders, sales invoices and purchase orders. -Organize transportation with providers to ensure prompt and proper movement of shipments between suppliers, warehouse and final place of deliveries. - Reviewing shipping documents to ensure accuracy and invoice customers. - Tracking and monitoring of the containers and trucks with carriers or terminals, freight forwarders or brokers. -Negotiating contract rates with freight forwarders and brokers. -If shipment is to the warehouse, monitor receiving documents and finalize the receiving processes. -Inventory monitoring and replenishment with the sales team. Show less



KENNEDY INTERNATIONAL Inc.

• United States
• Wholesale
• 1 - 100 Employee

• Warehouse Supervisor/Coordinator

  • Oct 2020 - Feb 2022

  - Supervising warehouse for large importer of housewares that specializes in bath, laundry, storage, kitchen, travel and cosmetic bags categories. - Enter and route orders. - Scheduling pickups and drop offs. - Marking, Reviewing and invoicing BOLs/ CODs - Reviewing shipment accuracy and completeness. - Allocating orders and reserving merchandise for valued customers. - Packing and preparing shipping documents for outbound small parcel shipments ( FEDEX, UPS, USPS) - Updating and keeping track of all customer orders and invoices. - Scanning and filing shipment documents to maintain records. - Work closely with shipping manager to route orders according to customer specifications. - Handle all warehouse shipping and receiving paperwork, employees, inbound and outbound freight as well as deliveries from outside carriers. - Schedule LTL freight pickups. - Negotiate route quotes. - Communicate with carriers/brokers for container pickups from the port. - Handle Demurrage charger and fees for late freight - Distribute work to warehouse employees according to shipment dates. - Handle all AMAZON freight entering and leaving the warehouse. - Route and dispatch all AMAZON shipments. As well as invoicing all shipments and EDI preparations. - Order any needed warehouse supplies. Scheduling maintenance or mechanic needs for order pickers, pallet jacks, forklifts, etc. - Maintaining an efficient work environment to achieve high order accuracy and delivery. - Managing staff hours, time cards, vacation requests, or issues. - Training in all aspects of the warehouse to improve employees understanding of tasks. - Working in a high demand, fast paced office environment. Show less



North American Logistics Group

• Logistics Team Lead

  • Mar 2017 - Oct 2020

  - Responsible for assisting inside sales staff in managing house accounts, and assisting customers with inquiries. - Created optimal front line customer relations, working with customer and inside sales staff from specific regions of the country, thereby ensuring continued company growth and goal achievement. - Coordinated all facts of customer freight shipments; rate quotes, service dates, booking freight, answering customer calls and provide daily track and trace of customer's shipment activity. - Monitor logistics through communication with operations. - Manage the department's 800 line and maintain the departments general email mailbox. - Perform special assignments as delegated, relating to special areas of concern. Such as High volume customer freight. - Assist sales department in providing rate quotes to new carriers. - Dispatch all local drivers from warehouse with provided COD, BOLS, and PODS. - Collect and process all PODS and BOLS in preparation for invoicing. - Assist in managing office employees during scheduled shift. - Travel to store locations to perform dispatch and receiving duties. - Submit all order requests in timely manner. - Handle all customer escalations due to delivery time delay, freight loss, damaged shipments or replacement articles. Show less



GUESS?, Inc.

• United States
• Construction

• Assistant Store Manager

  • Jun 2014 - Mar 2017

  -Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Design and implemented customer satisfaction metrics. Assisted in opening new store locations and recruitment of staff. Assisted in all training aspects for oncoming employees. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Determined staff promotions and demotions, and terminated employees when necessary. Completed a series of training sessions to advance from Assistant to Store manager. Fulfilled customer shipping needs using UPS and USPS methods. Completed weekly schedules according to payroll policies. Maintained daily records of all transactions. Wrote order supple requests to replenish merchandise. Trained staff to deliver outstanding customer service. Analyzed marketing information and translated it into strategic plans. Addressed and corrected sales staff communication issues in a tactful and effective manner. Worked closely with the district manager to formulate and build the store brand. Contributed to merchandising ideas at team sales meetings. Show less


Call It Spring
• Apparel & Fashion
• 100 - 200 Employee
• Desk lead

  • Mar 2013 - Jun 2014