Amarilis Silva

Parts Inventory Control and Logistics Supervisor at Rimco Cat
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Contact Information
us****@****om
(386) 825-5501
Location
San Juan, Puerto Rico, PR

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Bio

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Credentials

  • Internal Quality Auditor ISO 9001:2015
    Universidad Politécnica de Puerto Rico
    Jun, 2023
    - Nov, 2024
  • Lean Six Sigma Green Belt
    Universidad Politécnica de Puerto Rico

Experience

  • Rimco Cat
    • Puerto Rico
    • Construction
    • 1 - 100 Employee
    • Parts Inventory Control and Logistics Supervisor
      • May 2023 - Present

      Responsible for overseeing all aspects of inventory management. Monitor stock levels, analyze demand patterns, and implement effective inventory control strategies to optimize operational efficiency. Collaborate with the warehouse, sales, and finance, to ensure accurate record-keeping and time fulfillment of customer demands. Utilize inventory management systems and software to track inventory movement, generate reports, and provide data-driven insights for decision-making.

    • Sales and Product Support Coordinator
      • Jul 2021 - Present

      Provide a wide range of administrative, operational, and customer-centric support to facilitate smooth sales processes and maintain high customer satisfaction levels. Maintain strong relationships with customers, acting as a point of contact for their inquiries, requests, and ongoing support needs.

    • Digital Administrator
      • May 2022 - May 2023

      Responsible for managing and maintaining the customers digital platforms within the organization. Ensure the smooth operation of digital tools and applications for optimizing user experience. Drive the customer engagement for monitoring their assets using the digital tools.

    • Machine and Industrial Equipment Coordinator
      • Jul 2018 - Jul 2021

      Responsible for managing and coordinating maintenance and repair services of heavy and industrial equipment within the organization. Support efficient operation by ensuring technicians have the part tools, equipments and information necessary to complete the assigned jobs.

  • LinkActiv
    • Puerto Rico
    • Outsourcing and Offshoring Consulting
    • 100 - 200 Employee
    • Bilingual Customer Service Representative
      • Sep 2017 - Jun 2018

      Dedicated to provide exceptional service and support to customers in both English and Spanish. Serve as a primary point of contact, assisting customers with inquiries, resolving issues, and ensuring a positive experience throughout their interactions with the company. Dedicated to provide exceptional service and support to customers in both English and Spanish. Serve as a primary point of contact, assisting customers with inquiries, resolving issues, and ensuring a positive experience throughout their interactions with the company.

Education

  • Universidad Politécnica de Puerto Rico
    Industrial Engineering, Industrial Engineering
    2020 - 2024
  • Universidad de Puerto Rico
    Bachelor of Science - BS, Microbiology, General
    2012 - 2017

Community

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