Desenvolvedor de software sênior

• Jul 2023 - Present

Software Devoloper II

• Jan 2019 - Jul 2023

I currently work as a programmer to develop new solutions and maintain the ERP software. Among the new solutions created are mobile applications, web applications and APIs, all using knowledge of software engineering and application architecture. I help manage servers on the Azure Platform and Google Cloud, Windows and Linux.I work in a team of three programmers, where we exchange experiences and work together on some projects and for the organization of both what is done and for internal control we use the Tortoise SVN versioning tool. Show less

Software Developer

• Jan 2017 - Jan 2019

I worked as a PHP programmer, remodeling the ticketing software, creating new features, redoing the look with a modern design using the Bootstrap framework, creating integrations with the employee clendar system to record hours in ticket, dashboard with indicators and metrics to help the support team to be more efficient and control of ERP updates. In addition to programming in PHP, I learned to program in Pascal using the Delphi IDE to be able to create features and maintain the PrimeStart business management system code. In this process I learned many design patterns, good programming practices, use own framework to generate robust codes, integrations with third-party APIs and how to explore the functionalities for a desktop application. With all this learning, I improved my programming logic and knowledge in software architecture. Show less

Support Analyst II

• Jan 2015 - Jun 2017

During this period I dedicated myself to creating solutions for customer service and problem solving processes, such as .bat files (windows script) to automate service restarts, creation of a repository with very technical resolutions of recurring tikets. In addition to technical support, I worked on the implementation of the PrimeStart business management system in small and medium-sized companies, from the initial installation of the sftware, presentation of functionalities to the implementation of processes, training and monitoring of customers during all stages. Show less

Support Analyst

• Jul 2013 - Jan 2015

I worked in the technical support area, learning the best practices for excellent service, maintaining the level of customer satisfaction. I developed problem solving skills, improved the technical part of remote access software, time organization programs and especially the use of an ERP that covers all departments of a company.